ShipitfurnitureReviews of shipitfurniture.com

Have not received and do not know ship date one week after ordered.

Received wrong item but contacted customer support and was able to return it without any issues. Good communication to ensure I had the return label and directions for returning it.

I ordered carbon fiber (like material) bookshelves but received a dark gray wood shelf. After multiple emails with Oliver, I was told that they could not send my correct order and was never told the reason. However, after a generous refund credit was offered, I reluctantly decided to assemble the bookshelves I received. They were easy to assemble and appear to be a good quality for the price. I have recently read many negative reviews about ShipitFurniture with all the same reasons I initially spoke about. My suggestion is to read all of the reviews good and bad and make your decision appropriately.

This was the worst shopping experience I’ve ever had with an online retailer. If I could give 0 stars I would. I ordered a recliner sofa and requested a cancellation within 36 hours of the order, prior to receiving any confirmation of batching or shipping. Oliver responded to my cancellation initiating the shipping and providing me a tracking number that wasn’t even available to track yet. I responded stating that I requested cancellation and not for the item to be shipped, however he only kept repeating that he can’t cancel because the order shipped. I contacted the shipper who informed me that they do not have possession of the delivery. I requested a phone call from Oliver to resolve, since the phone non their website is fake and the company doesn’t accept calls, however he refuses to speak to me, requiring me to file a dispute with my credit card company! Buyer beware! I highly recommend that you take your business elsewhere!

We received the wrong item! You guys SUCK!

Quick delivery!

Sturdy and better than expected

2 'failed' delivery attempts...but no one knocked and we had someone home both dates...no updates via email/phone despite raising an enquiry with ship it directly after the first failed delivery. In my enquiry I asked them to update the authority to leave on delivery...no reaponse. Only realised the order was out for delivery today again because I checked the tracking number while typing out this complaint the first time...then the delivery failed again. Not shopping with fantastic furniture again. Understandable if I can't receive a quick turnaround from staff...we're all under the pump but (1) at least actually try to deliver with a reasonable process (2) update the tracking automations to include a notification so I can know the fulfillment status of my order...so unprofessional. And after all this I still have no idea where my order is and doubt I'll have it delivered in a reasonable time frame.