Ace
It's a trap!
This outfit is a scam. They suckered me in with a low price, lead me on until it was too late, then jacked the price up by almost 4x. In the weeks leading up to the ship date, I was told multiple times that the price was firm and that I did not need to worry about any changes. Less than 12 hours before shipment, without warning, the original $500 quote suddenly became over $1800. When I told them to kick rocks, they did everything they could to intimidate me into into paying the new price. They lied about the contract I signed, threatened to charge exorbitant cancelation fees, even called me a criminal and threatened to get the police involved. When I called their bluff and told them I'd be happy to see them in court, they finally backed down. Still, I learned a lot about the auto shipping industry. Here's how it works: this company does not actually provide shipping services. In fact, they do not own a single truck or trailer. Instead, they are what's called a broker. They act as a middle man between you and the actual shippers. They put the job details out on the marketplace, and hope that a trucker will accept it. Essentially it's a gamble. Bid too low and no trucker will take the job. At that point, an honest broker would admit to the customer that they made a mistake and let them choose whether to increase their bid or back out. Ship Auto Now LLC is not a honest broker.