Ship Auto Now LLCReviews of shipautonow.com

Absolutely the worst company to deal with. Do not use them. Delay after delay. Price changes to nearly double the quote!! Extremely poor communication.

I am extremely disappointed with our experience with this company and ARE PURSUING SMALL CLAIMS COURT. We booked their services under clear contractual terms, but they completely failed to deliver on their commitments.  - Failed Delivery & Poor Communication: They missed our scheduled pickup entirely and provided terrible communication throughout. Instead of taking responsibility, they attempted to blame their own internal transport availability issues.  - Post-Contract Price Hikes: After the agreement was finalized, they attempted to unilaterally increase the price rather than honoring the original contract terms.  - Pattern of Scam Behavior: Upon looking into their business further, it became clear that this operates like a scam and is a consistent pattern of behavior for them.  Because of their failure to meet the contract, we had to make alternative arrangements. They have refused to refund our $250 deposit, leaving us with no choice but to pursue a case in small claims court, file a formal complaint with the Better Business Bureau (BBB), and post honest accounts of our experience across review platforms. Save yourself the time, money, and hassle. DO NOT do business with them.

Once again, STAY AWAY FROM THIS FRAUDULENT COMPANY! They lied to me for over 10 days, promising to pick up my car " the next day". They never picked it up. I hired a new hauler who actually did pick it up the next day. ShipAuto continued to harass me by phone and text. These are some sleazy, cheating individuals. I hope this review saves somebody from the misery and expense I suffered by getting involved with this "criminal" enterprise!

Very disappointing experience. The price I was quoted and confirmed was increased by 118% on the day of pickup. I was then told that if I didn’t accept the new price, I would be charged a $200 cancellation fee. Changing the price at the last minute put me in an extremely difficult position. I would not recommend Ship Auto Now based on my experience.SCAM

I was told my car would be picked up Saturday morning. It never was. I called and was then told Saturday afternoon. It never was. I called back Monday for an update, after I was told it would be picked up that morning. It never was. I never get calls back and still my car hasn't been picked up. I DO NOT recommend this freight company. Terrible service and No communication. Highly unprofessional.

Honestly the best company ever the workers there are so patient with us the customers specially the worker name Rebecca she’s literally the best she was fighting with me to get my car out of impound for days because of some issues but she never gave up on me or feel frustrated so hopefully I definitely recommend this company 100x

Ship auto now. Quoted me a price to ship my car. After a week my car has not been picked up . Matt called and now wants way more money than the contract calls for. Very unprofessional, can't speek English very good and they already have a deposit. They told me to find another carrier. I would like to get my deposit back. And I'll find another carrier. I will never recommend these people to anyone.

Rebecca was very helpful and she assisted me throughout the process. I’d recommend