Chris
Great communications throughout the process
Tom and the team at Ship a Car Direct we great to work with and made this first time car shipping experience a good one.
Ship A Car Direct is listed under Shipping & Logistics.
Ship A Car Direct (shipacardirect.com) has 828 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Chris
Tom and the team at Ship a Car Direct we great to work with and made this first time car shipping experience a good one.
Dan M.
I had never shipped a car across the country before so I had to learn fast. I had one week to get the car from Seattle to Las Vegas where my daughter was transferred and was in a bind. After searching the net, I ran across Shipacardirect and took my chances after reading the reviews and watching the videos. Then I contacted a rep and was impressed with the knowledge and understanding of how to "get er done". I was informed thoroughly on the process, step by step. My questions and concerns were answered to my satisfaction and I took the leap of faith. Believe me when I say that I was not let down. Everything discussed with the rep was in fact how the deal went down. The driver communicated with me a day in advance for a pick up time, then after loading the car gave me an estimated drop off date. The driver then called myself and my daughter in plenty of time before he arrived in town so we could schedule accordingly to be there to sign off the paperwork. no pain, but all the gain. Car was delivered as stated and we couldn't be happier with the service. I would have no issues using this service again.
Mike
In all honesty this is my first time having a car transported via truck and given the number of scam artists on the internet I was more than nervous. I did my fair share of checking out ShipACarDirect.com and all seemed well, but I still had a measure of trepidation. Then I was contacted by Emily. Simply put she is awesome! And truth be told she was patient as I had my fair share of questions. I would recommend this service solely based on my experience with her. But what about the actual driver and the transport company, as ShipACarDirect.com is just the broker? The company, Sunshine Transport LLC, seemed fair and honest and was good at communication as there were a few unforeseen (mechanical and weather related) situations. The folks from the office that contacted me were prompt, honest and courteous in their communications. The driver was another story. A good family friend was there in FL and said that the driver was both courteous and professional. Daniel, the driver was outstanding at keeping me updated as to the estimated delivery time (date) as there were several issues along the way, including weather and mechanical issues. When it came to actually pick up the car in RI Daniel was flexible with the location as I had a hard commitment. He was so polite and professional. When I met him he was very conscientious and extremely professional. I would use this company again if I could have Daniel as the driver, he was that impressive. In short I would characterize Daniel as courteous, a man of integrity, polite and professional.
Melissa
Ship a Car Direct was great! I had excellent communication, both from the company and the shipper assigned to me. The car was delivered several days sooner than estimated, which was great.
Carlos A.
I am an individual who has twice needed a car shipped from Florida to California – both times with urgency. The first time I needed a car shipped, I did my due diligence by reading several reviews (much like this one) concerning several different companies. Following my thorough research of reading reviews from others who either had delightful or dreadful experiences, I found Ship A Car Direct; this company had nothing but positive reviews and experiences. So, I trusted them with my car the first time. Well, best way to put it: this time, I did not even bother doing any research. As soon as I recognized the need for my car to be shipped (once again) from Florida to California, I immediately called Ship A Car Direct. This time, I spoke with a gentleman named Matt who gave me a fast quote, which was met, and a promise that we would help me find the best truck to get me my car as soon as humanly possible. Turns out, that delivery truck was available the very next day. Not only that, it delivered my car in five (5) days. Honestly, I was only hoping for my car to be picked up by a truck within a week from my initial phone call. So, to say I was stoked that my car was picked up and delivered in its same pristine condition as when it left Florida would be a tremendous understatement. I was already impressed by this company, and then they managed to blow my high expectations out of the water. Thus, it is with great pleasure that I submit this review and accurate accounting of my experience with Ship A Car Direct. I wish you all the best of luck with your own individual experiences.
Ryan
I had to ship a car from Washington (state) to Iowa. As I perused the interwebs, I came across Ship A Car Direct's website. So, I requested a quote through their website and was soon receiving emails from Dale, with Ship A Car Direct. Not pressure emails, but rather emails with a plethora of information about the shipping process, what to watch out for, and how Ship A Car Direct weeds out carriers who don't treat your car with the respect it deserves. In fact, Ship A Car Direct offers a 100% No Damage Guarantee. Well, that sold me. But did Ship A Car Direct deliver (pun intended)? They sure did! From the time the car was picked up in Washington until the time the car was delivered in Iowa, Dale kept in contact with me the entire time to ensure the process was going as planned. And it did! Car arrived without a scratch. If I ever need to ship a car again, I know where I'm going - Ship A Car Direct!
Elisa
Ship A Car Direct provided us with the most reasonable quote to ship our vehicle from Florida to New Jersey during our move. After looking over various different companies and options, they had the most competitive rates and were our best option. I spoke with Matt and Kay over the phone and they did a great job of explaining the process and were very helpful in making this transaction as easy as possible for me during all the stress associated with a move. The car arrived on time, at a convenient location, and in the same condition that we left it...and the driver, Michael, was a super nice guy. I would definitely use their services again and would certainly recommend them to a friend.
Mark F.
I was sure this process would be a disaster, yet it was just the opposite! lopez picked up my car in a covered truck and delivered it a day and a half early. He was the nicest guy and just made the process so easy. I highly recommend this service!