Ship A Car DirectReviews of shipacardirect.com

Ship Direct was great to work with Lottie was a true professional, very knowledgeable and thorough.

Great service. My car was delivered 2 days after I contact and arrived in perfect condition. Awesome experience!

We have used Ship A Car Direct service on many occasions and have never been disappointed. John was very supportive - making every effort to accommodate our dates and to find us the best carrier. Overall, excellent communication and customer support from start to finish.

The first time I reached out to Ship a Car Direct to inquire about options, I was connected to a very friendly and knowledgeable rep named Lottie. She explained everything and answered all of my questions, and she was who helped me throughout the entire shipment process. I loved how Ship a Car Direct arranges for you to work with just one rep; is so much less confusing then trying to work with several reps who are all sharing different info with you. Lottie knew me and remembered me when I called or emailed, and she was always so fast to respond. I was shipping my car a little over two thousand miles so I was very concerned about this whole process. I felt like I could completely trust Lottie and that she was there for me if I needed anything. When my order was "dispatched" I had a great experience with the team who actually carried my car; it arrived in perfect condition and exactly on time. I had a great experience with Ship a Car Direct and will only go through them in the future.

Scott was super helpful and informative over the phone, he answered all of my many questions. Manny was my carrier and he was very kind and communicative as he was approaching the drop off location. My car arrived in perfect condition. Their prices are very reasonable for the service and my at was picked up/dropped off within the estimated time frame. I’d highly recommend this company!

Scott was professional from the first call and communicated well through the entire process shipping my car from the East Coast to California. Found a Transporter in less than 5 days even with the small town pick up needed in PA. He was efficient and selected a great carrier that also had the same professional manners needed to build customer confidence to ease the stress of transporting my vehicle. His other team members made sure pick up went fine then the carrier took over with updates on the cross-country journey. Everything ran smoothly with no surprises. My car had no issues arriving. The driver called personally to arrange exact arrival time which made the icing on the cake perfect. Overall A+ service and I'm super happy choosing "Ship a Car Direct" from the many chooses.. Highly recommend them.

Wow and Wow! We had never shipped cars before and were moving from the West to East coasts, a daunting task. I researched companies and then called Scott with Ship a Car Direct. He alleviated my concerns immediately and we signed the contract. They coached me through the process, showed up on time, delivered early and the drivers could not have been better. No damage, just a little dusty from the 3000 miles. Don't go anywhere else, their attention to detail is unmatched. Thank you Ship a Car Direct!!!!!

First time shipping a vehicle. There are so many car-shipping companies that all want your business and selecting a good one is not easy. On a recommendation from a relative, and after getting several bids, I selected ShipACarDirect to ship my vehicle 1800 miles. I liked the website, and how their online fill-out form works compared to other companies. They take a small amount down and you don't pay anything more until the car is delivered. The informational videos provided were helpful to understand the process. The phone app is rather simplistic and could use some enhancement to better document the load up, such as a pic for odometer reading, or a current weather statement (very different with dry vs. wet/snow conditions). Mike was good with keeping me informed via email, prior to shipping, however, I got the impression that they are closed on weekends (I don't blame them) but it would be better if the actual day and time of pickup were better communicated in the form of more updates the day or two before when pickup day is a Monday. The carriers like to fill their trucks and I had a fairly good pickup window of days for them to get the vehicle...best to remain flexible for them to better schedule it. Another difference was that it was an 'Enclosed Carrier' and a bit more expensive to ship interstate, from CA to TX. The carrier driver delivered the vehicle in good condition, undamaged, 6 days later on the agreed upon contract delivery date and called me ahead of time to let me know he was behind schedule: not a problem. Based on my experience, a suggestion is to be prepared to meet the driver nearby and get your vehicle where there is plenty of street or large parking lot area as these trucks are very long and cannot maneuver easily. I would use this company again and their transport carrier, Gorban Transportation Inc, as they provided an effective, problem free, good service, and did what they said they would do.