ShellyReviews of shelly.com

I am very satisfied with Shelly Support and their quick response when one of my devices became locked. At first, I was worried that I might not receive a reply at all, or that I would be met with a generic or automated response. That was not the case. The issue was resolved within two or three days, which was perfectly acceptable to me. I have also recently started using the Shelly Plug S Gen3, and I am very pleased with its potential, including the detailed data it provides, the various control and automation options, and similar features. Delivery through Amazon was also very fast.

I have installed many Shelly devices in my Home, Garden and other outside spaces and am extremely happy with them, all of which make my home automation work in harmony. One of the benefits of this system is the technical services back up that are always there when you need them. I recommend Shelly without hesitation.

I cant complain about anything, products are well thought out and their support is very quick a helpfull.

I've used a lot of smart home devices over the years, and for me, Shelly is the perfect example of how IoT products should be built today. Cloud connectivity is a nice feature, not a mandatory requirement. Every device remains fully functional without Internet access, which is exactly how reliable smart home products should work. The built-in automation scripts, the well-documented API, and the freedom to choose between MQTT and HTTP for integration completely won me over. On top of that, the local web interface is clean, intuitive, and genuinely pleasant to use. Your temperature sensors also deserve special praise - they have an outstanding design and look great in any environment. One thing that truly impressed me was the Bluetooth recovery utility for restoring devices after a failed firmware update. I've never seen another company provide something so thoughtful and practical. It's clear that these products are designed by engineers who genuinely care about the user experience. You guys are doing an amazing job. Keep it up!

Shelly has great stuff for home automation. I use the Pro 4PM and 2PM dimmers. They are great and react immediately. During ordering there was a small error in my order. One email and it was fixed.

Excellent, fast, and professional support! The issue was resolved quickly and smoothly. Highly recommended!

Had een Shelly 2 geconfigureerd voordat ik deze ging gebruiken (als test). Maar sindsdien, heb ik een andere provider en emailadres en had ik mijn Shelly account aangepast. Hierbij niet stil gestaan bij deze reeds geconfigureerde Shelly. Toen ik deze aansloot om te gebruiken, kreeg ik deze niet meer gekoppeld ook niet met een reset. Na contact met Support is de Shelly "overnight" gereset door Support.

Shelly support team is just fantastic, tickets get replys very quickly and to be honest I also had the problem of ordering some products for the Birthday sells and got quoted for shipping, opened a ticket and a day later had a response and they paypaled me a refund for the shipping costs! But I'm not from UK... perhaps Brexit makes it more difficult I don't know. Anyway support is in paar with the quality of their products and to be honest with you, the shelly community is one of the bests out there and that is also the experience you'll get from owning Shelly products!