Shelly is listed under Computers & Phones.
Shelly (shelly.com) has 272 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 75 reviews with 1 star · Clear filters
Rudy
Bonjour, Impossible de charger votre site dans chrome ni dans firefox tellement que votre site n'est pas optimisé, il sature la mémoire de mon ordinateur. Voici ce que le site GTmetrix affiche : Analysis Error Browser ran out of memory! Donc il m'est impossible de passer commande depuis plusieurs semaines...
Julian M.
Versand nach Bulgarien für 20 Euro - schäbiges Geschäftsmodell. Produkte eher mittelklassig und daher nicht brauchbar.
BS
I bought the Shelly Dimmer Gen 3 over a year ago based on clear messaging that this device supports Matter. That was a key selling point for me and strongly influenced my purchase decision. One year later, Matter support is still not available. Every time I contact support, I receive the same vague response: “It’s coming.” No timeline. No accountability. Just endless delays. Meanwhile, Shelly has already released a Gen 4 product. That says everything. Instead of delivering the promised functionality to existing customers, they focus on selling new hardware, while early buyers are simply forgotten. When I asked for a return due to the undelivered feature that was clearly implied during the sales process, they refused, hiding behind a 14-day return policy. This is not about changing my mind. It is about a feature that was used to sell the product and still has not materialized after a full year. If you advertise future support as a selling point, you should deliver it within a reasonable timeframe. Otherwise, it is misleading. Extremely disappointed. This has seriously damaged my trust in the brand. Would not recommend.
Detlef L.
Warnung Shelly Plus Dimmer (Modul, ohne Reset-Taster): In der Praxis offenbar problematische Inbetriebnahme/Recovery. Bei mir: kein Shelly-AP sichtbar, Gerät weder per App noch per Browser zuverlässig erreichbar. Reset über 5× Strom AUS/AN brachte keine reproduzierbare Rückkehr in den AP-Modus. Das erhöht das Risiko im Servicefall (Gerät „verloren“, schwer wieder onboardbar). Empfehlung: vor weiterer Nutzung unbedingt ein standardisiertes Onboarding/Recovery-Verfahren testen und dokumentieren bzw. Alternativen prüfen
Mathias M.
Bestellung am 08.01.2026, 13,7€ für Expressversand bezahlt. Lieferung lt. Shelly selbst 1-3 Werktage. Ankunft Paket 19.01.2026. Keine Antwort auf Beschwerde Email.
Patrick D.
Sehr gute und einfach zu installieren, habe die modul seit ca 7 jahre, aber die Lebensdauer ist sehr schlecht, habe bei drei haus installiert schalter, Rollladen, Thermometer u.s.w . Habe über 100 Modul zusammen und davon sind 40% nach 1 bis 3 Jahre defekt bin sehr enttäuscht leider. Kostet viel geht, zum glück bin ich elektromonteur sonst würde es sehr teuer jedes mal ein Techniker kommen lassen
Rene Z.
I like the shally products but with the current experience I would not recommend a shally wall display for use as thermostat! My wall display stops working (boot loop) after 1 week. If you depend on the thermostat for your heating system it would by very good to get a replacement part within days. In my case I am waiting now 17 days and still no shipment message
CARLOS S.
" Тhe courier has confirmed for the package to have been lost in transit." When will I receive my order No. 3000278471? I pay €331,12 EUR on 21/11/2025 I need my order arrive as soon as possible! Please send my order again....!
