ShellyReviews of shelly.com

Best quality service and products.

I started using Shelly products a few years ago, switching from other manufacturers—brands I consider very good, yet not quite on the same level as Shelly’s offerings, especially regarding the dashboard and mobile app. I needed support for a new product, and they assisted me and resolved the issue with great competence and speed. It was truly a great experience and a demonstration of the professionalism of a leading company.

I'm very satisfied with Shelly products — I chose Shelly mainly because it's a European product, and I now own several different devices from the range. The automation possibilities they offer have been extremely helpful for my smart home. One of my devices, a Shelly 1 PM Mini, failed at one point, but the seller replaced it with a new unit without any issues — smooth process, no complaints there either. I also recently had an issue with my Shelly Ecowitt WS90 weather station (Bluetooth signal lost after a firmware update). After submitting a support ticket describing the problem, I received a reply in under an hour with clear guidance on how to fix it, and the issue was fully resolved. The support team works very fast and efficiently. Great experience overall!

I had some difficulties in setting up the Shelly remote switch, because it was something new for me. I reached to the support team for help and was amazed by their patience and understanding and the speed of their responses. Finally, I managed to set it up and I am very happy with its functionality.

Opened a support ticket to ask if I can buy a part Shelly does not sell normally (the CT of the Shelly Pro 3EM-3CT63). Since they don't carry said part normally, they had to look into it and quickly got back to me. I'm now getting the part free of charge, you rarely get this level of support nowadays.

complete el Tiket que me indicaron y resolución inmediata en horas. La experiencia ha sido impecable

Alles bestens

I was in touch with support for two 2 year old sensors. They promptlu provided me with a solution i didnt find online. Perfect service!