ShellyReviews of shelly.com

Schuss endlich war ich zufrieden mit der Reklamation. Es war wohl ein etwas mühsamer Weg da dieses Gerät nicht bei mir Zuhause verbaut ist. Ist aber auch verständlich das nicht jeder schnell mal schreibt "geht nicht mehr" ein neues Shelly Gerät bekommt. Danke für Ihr Entgegenkommen und das Vertrauen. LG

Die Antwort des Support kam zeitnah und war sehr detailliert und hilfreich. Sie wurde zusätzlich auch noch durch ein Video unterstützt. Mein Problem konnte erfolgreich gelöst werden.

I had a problem with a recently purchased Shelly 2 3rd generation device. After some technical enquiries I was provided with a replacement coupon for the device

I was having issues with EM50 not reporting historical consumption. I tried everything in the support pages. I contacted support and to my surprise they contacted me on the day and by the next day problem solved. Great support, I will be buying more of their products.

Wasnt able to integrate a shelly plus plug s into my it framework and informed shelly about my problem. i got immediate support and the issue was resolved one blink after i got in contact with the shelly help desk. many thanks and well done!

Hi, my device (Shelly 1PM Gen3 ) was broken after 2 years of nice working 24/7. The vendor told me, that I have 3 years warranty and a free replacement will be done. Even the shipping costs are covered. Happy customer created.

Thank you. What you've done with my issue goes beyond the trust between company and customer. The truth is, there are few companies that respect customers who, despite themselves, have found themselves in an awkward position. In my case, I thank you for re-send my order, which I never received despite the delivery company signing the receipt.

Merhaba, Shelly den vermiş olduğum sipariş çok hızlı geldi fakat ürünü iade etmek zorunda kaldım. Destek ekibi çok hızlı sorunlarımı çözerek yardımcı oldular. Teşekkürler Shelly