Sheet Music DirectReviews of sheetmusicdirect.com

The sheet music I ordered did not print. I have emailed Sheetmusicdirect.com three times and not heard anything back, despite a claim that they aim to respond to emails within 1 working day. Customer service is non-existent. That is my last dealing with this company. Money paid, no product provided and no customer service.

Keine Empfehlung!!

I only purchased one score as I couldn't find it anywhere else and don't think I'll be buying anymore from them. YOU CAN ONLY PRINT A SCORE ONCE. This itself isn't much of a problem as you can print to PDF (rather than a physical printer) and retain the score in full quality as a PDF file on your computer, ready to print as many times as you want at your own discretion. It appears they prey on the less technically minded who wouldn't know to do this. It's this exploitative behavior that I simply cannot tolerate. Overall, don't use unless you really have to. If you print, print to PDF. EDIT: Within an hour of leaving a review, they responded to my feedback. However, I don't agree with their comment; there's a great distinction between buying physical products in a shop and buying digital products over the internet: the analogy isn't watertight. Moreover, my comment above still holds.

The page turner function does not work on an iPad running the latest ios 9. I have invested a lot of money with people now I don't know what to do.

I purchased some sheet music and had trouble with my printer which broke down. I was charged for the music print then it dissapeared off my account. I have sent emails to them all week for a refund no replies have been received. I senr a complaint and they still have not replied. Will not be using this comany again. Very Very POOR customer service. They are quick enough to take your money but do not like to give you a refund. So again DON'T USE THEM.

It used to be very difficult to get their scores to print, so I left them a while ago for a competitor. However, I recently downloaded their iPad app and was pleased to see that I could easily get all sheet music I need through the app. I was also pleasantly surprised when I logged into the app using my old sheetmusicdirect.com account and all my purchases from years ago got transferred to the app - amazing! However, in order to print you still have to log into the website - hence 4 stars out of five.

Nach dem Kauf eines Sheets konnte ich zwar im Internet-Explorer darauf zugreifen, nach einem erfolglosen Ausdruck aber nicht mehr erneut ausdrucken. Es kam eine Meldung, dass ich noch mehr Lizenzen kaufen soll. Habe nun sehr schnell vom Support eine Rückmeldung erhalten, dass ich es mit dem Drucken nochmal probieren soll. In eine Datei drucken geht nicht, nur auf Papier. Ich gebe dem Ganzen nun noch eine Chance und werde wieder berichten.

The plug in required for digital downloads took over 30 minutes to download and configure to my laptop. It was ridiculous. Printing sheet music should have taken me 5 minutes, took me close to an hour@@ The website constantly tells me I am not entering my email address correctly when I am. I would never recommend this website to anyone. You cannot even contact them to complain!