Jon
Shake Shack seems to be improving based…
Shake Shack seems to be improving based on my most recent experience there. The food is always good, but sometimes the help seemed kind of dense, but is improving.
Shake Shack is an American fast casual restaurant chain based in New York City.
Shake Shack (shakeshack.com) has 215 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Claim this listingGeneral Restaurants · New York City, New York
Excellent
General Restaurants · Brooklyn, New York
Excellent
General Restaurants · Long Island City, New York
Great

General Restaurants · New York, New York
New
215 approved reviews, newest moderated first
Jon
Shake Shack seems to be improving based on my most recent experience there. The food is always good, but sometimes the help seemed kind of dense, but is improving.
James
All deep fried trans fat, salty, sugary American tasting food. Even the burger buns were horrible and I tasted sugar. No doubt raising agent is the paste for quick production. High salt, high sugar junk food. To top it off I used their ketchup device and it exploded when coming out all over my new jacket. Nothing here is quality. All American junk food. Nothing grilled. Horrible. If teens ate this food daily I’d hate to think what health issues they would have in the future long term. Sugary drinks as well. The owners running this franchise are profit focused only . Food tailored for young people that are addicted to junk food.no idea about about quality ingredients or health. Honest burgers cost more but I’m getting a quality burger Never again.
Gloria
Revolting. Stone cold, absolutely nothing like the photographs. Worst burgers I have unfortunately had. Do not waste your money.
Justin B.
Food was cold, truffle fries had no sauce, and the milkshakes clearly were made in machines that weren’t washed and cleaned between making shakes. I mean $40 for 2 burgers 2 shakes and a fry and there is no attention to detail or effort made to make good or decent food. This was our first time there, but Frankly, I don’t know how they’re in business.
drew R.
Got food poisoning on Saturday after visiting the Cardiff store my body still even now feels absolutely horrendous. Completely knocked me out for almost 2 full days.
Simon B.
Horrid food. Burger not tasty and bacon acrid and burnt pickles too acidic Chicken bites for 6.95 a greasy joke. Awful. 16.95 was daylight robbery.... feel quite annoyed
Scott P.
Had a shake shack in New York recently and was well chuffed when I clocked one at lakeside, well £47 for 2 burgers and chips and milkshakes and it was absolutely awful mushy burgers cold chips with scalding hot cheese sauce on? Only positive the milkshake was nice, but the whole thing was completely different from the New York burgers, absolute awful, honestly your better off with a McDonalds for half the money!
Diana
The best hamburguer in Singapore!!