ShadesDaddyReviews of shadesdaddy.com

Customer service did not pick up the phone or call back for more than a week now. Continues to find a reason to cancel my order. Order #SD10885.

Just recieved my Versace sunglasses great price terrible service no notifications of any kind except for the it was delivered notification thanks will be buying again 👍

I can now understand why this company has increasingly poor reviews. After being sent the RB2132 (rubberized frames) Ray-Bans, I contacted Shadesdaddy and spoke with Carmela. My issue was that I did not want rubberized frame RB2132. The description when I bought them DID NOT state that the sunglasses would come with rubberized frames.I called Carmela and initiated the return of the rubberized framed RB2132. After some discussion, I told her that I DID NOT want a refund and I only wanted to exchange for the non-rubberized framed RB2132. Again, after discussion she said that she would “put a note” in my order to send the other ones once I returned the original sunglasses I was sent. I sent the sunglasses back very quickly. I then, received a refund instead of the sunglasses that I was supposed to get. It is extremely frustrating to wait almost a months time from the time I place my order to the time I sent back the sunglasses just to get a refund. If I wanted my money back, then I just wouldn’t have wasted my time to place the order in the first place. I recommend anyone reading this to order from another company. Trust me, the waiting and disappoint is NOT worth it. Also, they have a satisfaction guaranteed but it’s all a bunch of nonsense because I am not satisfied. This whole process took almost 1 month from my order date and it was a complete waste of time. Don’t get me started with the unanswered calls and messages. Shop somewhere else.

Shades Daddy sent my Rayban Chromance lenses way ahead of schedule for cheap! They have a nice selection I wish I found out about sooner.

I ordered two pair of shades only received one pair. Called Customer service and left over 5 voicemails a handful of Emails. No one has contacted me at all over a two week period. I am very disappointed and don’t feel valued as a customer should. I feel I have given this company every option to make right of the situation. Now I am preparing to dispute the charges with my bank because I will not be stuck paying for an object I never received.

Would give them zero stars if that was an option. This IS NOT a legitimate company. BUYER BEWARE. Pay attention to the negative reviews which are all in alignment with my experience. The positive reviews were most likely ones they created. I ordered eyeglasses and lens, was immediately charged the full amount and received a confirmation of the order, then, chirp, chirp...NOTHING. I waited 2 weeks, did not get any further info about my order, so started calling and emailing. NOTE: You will NEVER get someone on the phone. All calls go to what sounds like someone's personal voicemail in another country. No response to any of my emails or voicemail messages, so I filed a dispute with my credit card company. Also note that the description of the vendor on my credit card of this charge says it is a "Computer Software Store", and not anything related to sunglasses. Maybe this was a legitimate company years ago, but not anymore. Guessing company was sold or website taken over. I then started emailing to cancel my order. A week later I finally received an email confirming the order was cancelled and that I was refunded the full amount. TWO WEEKS LATER, after their email stating they refunded me for the order, and STILL no refund. Luckily my credit card company will refund this to me. If they dare put a response that they responded to initial emails right away, it is a blatant lie. I've seen this response on other posts with others that had the same problem. DO NOT order from this company. If any doubts, pick up the phone and try calling them...YOU'VE BEEN WARNED

Great site and selection. However, I am concerned that my order was placed over a month ago, the money was charged but no further information has been sent. Multiple calls and emails have gone unanswered. I am fine with the realities of COVID-19 and the associated challenges as long as the company is honest and up front with expectations. I have no way of knowing whether or not I have need scammed at this point.

Ordered replacement lenses 10 weeks ago. I have not received an response to my voicemail or email regarding the status of my order. I am getting a little nervous that my money has been taken and order will not be fulfilled.