Rowan A.
Ordered a pair of glasses 3 weeks ago
I think you have me confused for someone else I placed a order on the 22 August and I’ve received only one email from you guys which is a invoice regarding what I have paid...other than that no replies from the 3 emails I’ve placed and I only purchased one item
Response from ShadesDaddySep 10, 2020
Hello Rowan, After carefully reviewing your communication between our customer Support agent and you, we saw different emails. We replied to your only email the same day it was received on September 3rd, and you acknowledged the prompt response from our staff. We informed you, your order was going to be delivered in three different shipments. Two of the items in your order were already delivered, and the item missing was shipped today. Your order was placed on September 27th, less than two weeks ago. That was also explained in the email that we sent you. Let us know if you have any other questions or concerns, and thank you for being a Designer Eyes Customer. Kind Regards, Customer Support