SesameReviews of sesamecare.com

Juan Fernandez (APRN) helped me with my MRI referral. He was kind and supportive. If I have any future needs, I will book another appointment with him.

Super helpful, thoughtful, and kind.

Stormy is really sweet, kind, and compassionate. She helped me swiftly with my UTI, and I’m so relieved to have been able to see someone so quickly and affordably. Thank you thank you!

Customer service is terrible and they give wrong information. The chat support is bad as well and very difficult to get a correct answer. There is no live support, just a chat box, then you are then answered via email sometimes within in hours or the next day. The labs are very difficult to order and it's not streamline. I clicked on everything, called and it took me nearly 4-5 customer service reps to finally get them order after being told I was able to go outside of sesame and get reimbursed for my labs, but that was not the case. Otherwise the ease of getting prescriptions filled are good.

It was quick and easy to book the doctor appointment and I got the prescription I needed quickly! Highly recommend, and I don’t even have insurance so it was very affordable.

I liked that the appt was fast and efficient. I only got information about the medication I requested and that was it.

Always a productive experience

Sesame is a dangerous platform for anyone needing time-sensitive medical care. In one morning, I was failed by two separate providers while trying to secure a bridge for a critical medical procedure. The first, Shola Akinfiresoye, was a complete no-show. The second, Dr. Tawfeek, was late, admitted to reading my intake notes (which explicitly stated the reason for the visit), and then waited until the paid session started to say he "couldn't help." This platform allows doctors to "bait and switch" patients—collecting fees for appointments they have no intention of fulfilling. There is no screening process to prevent doctors from taking money for cases they won't treat. If you are in a high-stakes medical situation, do not trust this platform. It is a predatory waste of time and money.