natasharunyan
inconvenient.
The appointment itself was great. However, trying to receive an alternative prescription for my daughter's ear infection has been a nightmare. Going through Sesame and receiving zero updates, then the doctor's sending over incorrect prescriptions/dosage amounts then having to call Sesame back, being placed on hold, then Sesame has to call the doctor back to ask for authorization. There is far too much back and forth here when this is supposed to be a more "convenient" option. We are going on 6 hours and my daughter STILL doesnt have the correct prescription.
Response from SesameOct 31, 2022
We appreciate you taking the time to share this feedback. We take all customer input seriously and encourage you to reach out to us at [email protected] or (877) 947-6411.




