SesameReviews of sesamecare.com

She was amazing and very helpful . I’ve had nothing but bad experiences these past few months with other doctors and she nailed it !

I was really satisfied with my visit. The doctor was caring, attentive, and took the time to ask questions and understand my concerns. I appreciated how thorough and compassionate he was throughout the appointment. I felt listened to and well taken care of.

The Dr listened when I was explaining my issue and was very helpful in helping me getting the medication I needed

Dr. Fuentes was prompt, attentive, and a great listener. He provided thoughtful insight and made me feel genuinely heard and cared for. I truly appreciate his professionalism and the way he shows concern for the well-being of his patients.

Dr. Fuentes was very nice, patient, kind and helpful as well as caring and professional. When I need another appointment, I will remember him.

Dr Martinez was great. He was very knowledgeable and professional during my consultation. The service was very quick and convenient. I will definitely recommend Dr Martinez to others. Dr. Martínez fue excelente. Demostró gran conocimiento y profesionalismo durante mi consulta. El servicio fue muy rápido y práctico. Sin duda recomendaré al Dr. Martinez a otras personas.

I went with them for GLP weight loss treatment. The first provider was in North Carolina and the hurricane hit . No one called to tell me she wasn't going to be able to make it and I didn't know where she was. When I emailed her politely asking why she had no-showed, she was really nasty. I thought to going through the terrible experience in her community and made an appointment with a different provider. He was really great at first and had really early morning appointments. We still on the phone and he explained the medication to me after going over a lot of questions about my health and my weight and weight loss attempts. He prescribed the medication but then it turned out after my insurance looks like it was going to pay for it it looked like they weren't. Now somehow issues like slightly elevated blood pressure and the way it was putting on my ankle which I had fractured recently. I was mentioning them as ways that he could use for an appeal to the insurance company. None of them were off the hook kind of health issues, but rather just issues that could be and were being worsened by the excess weight I was carrying. He sent me a terse reply stating simply that he didn't think he could work with me here in my health issues . Like I said they weren't significant issues and shouldn't he really have asked me about them beforehand if they were the kinds of things he felt he couldn't handle? I wasn't asking him to treat the sore, previously injured bones in my foot and ankle, but merely noting the weight worsemed the pain and stiffness, and that was something that was a condition worsened by the weight, which is something insurance companies reportedly look for when approving some of these medications. Meanwhile I was now 2 months of subscription payments in. Maybe 3. I didn't find the company as a whole had great communication, I was billed for being frustrated by their providers and wasting my time with them, so I thought I'd switch. I even had hoped to get the subscription payments back under the circumstances. How naive that was! The problem is we couldn't get them to stop billing me. I was simply not allowed to no longer subscribe to Sesame. The bank found in our favor but then reversed in their favor, and I shouldn't have even had to challenge it. They had been billing us for 5 months at that point past the time I told them I wanted to end our business relationship since I had such odd experiences with their providers. And they continued to bill us. So we closed the payment account and we opened a new one, and they somehow got that account number and billed us there! Of course we were pushing back on this. It was an absolute nightmare, and they eventually got not only far more of our money than they ever should have, they never even acknowledged my experience with them. Sesame kept saying I hadn't canceled, but I certainly had, and if I didn't fill out a form properly certainly everything that was going on would tell them that was a cancellation. Absolutely awful. Oh, and when they said I didn't check the right box or something I sent them a letter after going back in to my account and ensuring there was no ongoing active subscription indicated. And they still persisted! Is their company doing so poorly they have to do such abusive things to people? I think it's outright abusive to treat people like that . And the customer service people often have no idea what was going on so it was like having to start all over again. The supervisor level wasn't that much better . Sometimes they would tell us certainly they would stop the subscription billing, but then they never did. During that time that they were billing us for they didn't do a single thing except claim I had an active subscription and put us through all kinds of frustration and trying to fight with them over our money. I'm leery of anything with the subscription now and I'd advise anyone to be careful with these companies with these subscriptions because it can be very hard to cancel them if the company pulls something like this. Even closing an account and opening a new one with the same financial institution isn't enough, because with the subscription it can carry over, apparently. Even if you can show the financial institution all of these attempts to detangle yourself from this parasitic octopus of a company. Your only recourse might be to close your account with your financial institution and start a new account with a completely different financial institution. You can't trust good reviews to mean it won't happen like this because Sesame seems to get such good reviews, yet this happened. I just don't understand how, given that this was one of the worst experiences with a company I've ever had. An aggressive parasitic money hungry octopus is my absolute best short description of Sesame.

This appointment was scheduled in the evening time with little notice for the provider and via telehealth. It went on without a hitch. I have no issues whatsoever. Both the service and the doctor were great and I will be using this service again in the future.