anonymous
Took my money and provided nothing
I searched for a provider by my prescription and selected one of the top suggested providers. I waited over 20 minutes for the provider to arrive. When he finally showed up, he told me that he could not help me because he only works in family medicine. He told me that I would need to speak with a specialist. He was also unwilling to listen to my medical history, probably because he was running late and trying to get to his next appointment. I called Sesame, and they refused to provide a refund even though they matched me with a provider who was unable to help me with my issue. Overall a highly disappointing experience.
Response from SesameJan 19, 2023
We appreciate you taking the time to share this feedback. We take all customer input seriously and encourage you to reach out to us at [email protected] or (877) 947-6411.




