Gaylen G.
There was a small mistake but it was…
There was a small mistake but it was handled quickly. Great company.
Response from SesameAug 5, 2024
Thank you for sharing your experience!

Our mission is simple: make it easier and more affordable for all Americans to access high-quality health care.
Sesame (sesamecare.com) has 4,158 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,158 approved reviews, newest moderated first
Gaylen G.
There was a small mistake but it was handled quickly. Great company.
Response from SesameAug 5, 2024
Thank you for sharing your experience!
Ana Maria G.
This was my first experience of having an online doctor visit and I was scared and skeptical, but after speaking with the doctor I realized their professionalism and true intention of helping. I would like everyone to trust them and enjoy their help with providing you with a real prescription with a low visit price. God bless them.
Response from SesameAug 5, 2024
Thank you for sharing your experience!
Louise M.
Excellent! Very responsive; listened to my concerns answered all my questions. Has been very diligent about making sure I get the tests I need to help assist with a diagnosis.
Response from SesameAug 5, 2024
Thank you for sharing your experience!
Jennifer P.
Amazing way to be seen when you need it. You can stay in the comfort of your home instead of a waiting room at the doctors office. So easy to sign up, rates are low and you can pick your provider. For someone who does not have medical insurance it saves me time and money. I would recommend to anyone.
Response from SesameAug 5, 2024
Thank you for sharing your experience!
Allen
My appointment with Dr. Faith Onyechefuna was awesome. She took the time to listen and also made recommendations. Will definitely be booking with her again.
Response from SesameAug 5, 2024
Thank you for sharing your experience!
Peter M.
He was great to deal with. Would highly recommend. Super friendly.
Response from SesameAug 5, 2024
Thank you for sharing your experience!
Kayren G.
Dr was on time and listened to me. I would use this service and Dr again and again.
Response from SesameAug 5, 2024
Thank you for sharing your experience!
K P.
This company is scamming consumers/patients. I had covid and scheduled and appointment online. I simply wanted to ask what address to provide, since I am traveling and want to make sure my prescription is called to the right pharmacy and covered by insurance. After 30 minutes on the phone with someone who didn't even understand my question, I asked to please just refund my money and cancel my appointment. They said they couldn't because I schedule the appointment for an hour later, and their time frame for canceling is 3 hours (an obvious scam because people are trying to schedule quick appontments). The provider called me 15 minutes into the appointment time and I answered the phone, he said he couldn't take me and wanted to know if I wanted to reschedule. I said it depends if he can answer a simple question, and he said he didn't know anything about calling in prescriptions. What is horrible is this company which is clearly not US based and clearly has 0 knowledge of the healthcare system or ability to care for patients, is stealing $50+ at a time from patients desparate for care because they are sick and our system is overburdened. They told me they would not refund me because of the provider's assessment, even though they performed no service at all. All they had to do to have a potential customer for life was simply answer my quesiton about my address. I'm incredibly upset and offended that they are systematically taking advantage of sick people, and I hope their company is shut down quickly.
Response from SesameAug 5, 2024
We appreciate you taking the time to share this feedback. At Sesame, safeguarding the privacy and confidentiality of patients is of utmost importance to us. Therefore, we are unable to verify or address patient concerns via public forums. We take all customer input seriously and encourage you to reach out to us at [email protected] (mailto:[email protected]) or (877) 947-6411 if you have not already done so.