Robin E.
BUYER BEWARE OF ONGOING SUBSCRIPTION!!
I scheduled an appointment with Sesame Care on March 28, 2025 and decided to only use their services for that one time only. I continued to be charged the $89/month for the next 3 months even though I was no longer using their services. Unbeknownst to me, I had inadvertently been registered for their ongoing subscription and had been charged an additional total of $267 until I finally discovered it on my statement in July of 2025. No doubt somewhere in the fine print there was mention of this subscription but it certainly was not evident and it was clearly DECEPTIVE PRACTICES! After I called Sesame several times to dispute these unwanted charges they refused to refund my money. Now warning others so it doesn't happen to you!! 7/15/2025 UPDATE: I received a surprise phone call last night from Sesame and I am pleased to say that they have decided to refund my $267. Thank you Sesame for listening and doing the right thing in the end. But still a lesson to me to be more careful and read the fine print in the future.
Response from SesameJul 15, 2025
Thank you for sharing your experience!




