SesameReviews of sesamecare.com

Linda was very friendly and made me feel comfortable talking to her. She didn't waste time, but I didn't feel like she was rushing or not taking the time I needed. Awesome experience, will definitely come back to Linda!

Horrible. Doctors get your prescriptions wrong, won’t communicate with you via the chat function to get the problem corrected, ignore requests from the pharmacy to correct it, then customer support tells you that you have to book another appointment to get the doctor to correct their mistake, making you pay twice for the same thing. And when you ask to escalate it because their response doesn’t even make sense they waste your time for the next few weeks being of zero help to correct anything. They also refuse to refund you even though you don’t get what you paid for. I’ve also recently had a provider try to tell me I need to get lab tests four times a year when normally with any other doctor it’s once a year unless something changes such as symptoms or dosage. Sesame used to be great- inexpensive, convenient and efficient. It is no longer any of those things. And it seems they’re trying to find ways to scam you out of more money each visit. Take your money elsewhere. It’s not worth the frustration or the money when there are other virtual services out there.

Dr. Raphael Odekunle was very resposive to my needs. He had already read my summary before our appointment and was quick to understand what I needed. This is the second time I've asked for his help. I highly recommend him!

Dr. called me immediately after booking which was great because I needed it ASAP!

She was very thorough, gave great advice and cared about my well being. She took the time to ask about my health and listened to all my concerns. Definitely recommend!

I saw my provider two months ago. One of my medications needs a refill. Instead of refilling they are making me make an appointment. When I tried to make an appointment multiple times the system says there is something wrong with my card but my bank says all good. The customer service guy just now was so rude. He implied that it was somehow my fault or my banks fault when I used two separate cards. I explained that they are delaying care and the guy honestly acted like he didn’t care. I never leave a bad review but my experience has been terrible.

My doctor was amazing. She was brilliant, kind and helped me with everything. I’ve been using Sesame for a few years now and there’s no other Telehealth website I would recommend.

The provider-warm, willing to listen, great bedside manner!