Sylvia
Great Arm Chairs
Competively priced. Quick shipping. quality materials.

At Serwall, we believe that furniture has the magic to turn any outdoor space to the most memorable spot for families, friends, or even just ourself. We're here to help make your outdoor area a refuge - a retreat where you and your beloved ones feel comfortable relaxing on the weekend. Not only is everything qulity and comfortable, it’s also affordable...we promise!
Serwall (serwalloutdoor.com) has 343 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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343 approved reviews, newest moderated first
Sylvia
Competively priced. Quick shipping. quality materials.
Karin Q.
Glad you double boxed chairs for the outside box got dmaged but inside box ok. Delivery good. Communication by email good. Product looks good
stephen M.
Good quality Adirondack chair. Looks great. Fairly easy to put together. Price and shipping also good. Very happy with the chair.
Heidi L.
We love these chairs no damage at arrival all parts where there , great experience!
Alan W.
Two orders sent to two previous addresses. Serwall refused to recognize it was there mistake and refused to ship to current address I entered Serwalloutdoors.com. if are using AI in order system - STOP. First order was delivered to previous address in town I now live. Second order was delivered to town i lived in 3 years ago, 7 hour away - niw i drove there a5md pick it up. i will never order anything for Serwall again and I plan to give you as many baf reviews as I can.
Response from SerwallNov 8, 2024
Apologies for any inconvenience. We are making efforts to reach out to the owner of your previous address for the collection of the packages, with the intention of reshipping them to your current address. Additionally, the address discrepancy might be due to saved addresses in your browser. We only have access to the address you provided for shipping purposes. Please verify and update any outdated addresses in your browser settings.
Kevin
Stay away from tis company. It charged by credit card for items I never ordered. It then shipped the items to me and refuse to refund my credit card until I shipped the items back to them at my expense. As of this day, it still has kept my funds unlawfully. Its conduct has been so horrible, I have been forced to file charges with my local Sheriff's office and report the fraud to my credit card company. Additionally, and at my request, the Louisiana State Attorney General has opened an Unfair Trade Practices action against them.
Response from SerwallNov 8, 2024
I'm sorry to hear about the confusion and inconvenience you've experienced. Let me clarify a few points regarding your situation: 1. Credit Card Charges: We can only charge a credit card if the information is provided during the checkout process. We have no means to charge a card without this information being inputted by the customer. 2. Order Fulfillment: As a seller, we rely on the orders placed through our system. We did not receive any notification that the items were ordered in error, so we fulfilled the order as per our standard procedures. 3. Return Policy: Our return policy states that we accept returns for items that are not defective within 30 days. Since the items in question were ordered in error and not due to a defect, they fall under this policy. We are more than willing to accept the return of these items. 4. Return Shipping Fee: The only requirement for returns, as per our policy, is that the customer covers the cost of return shipping. This is standard practice for returns that are not due to a defect or error on our part. We understand that this may not be the outcome you were hoping for, but we hope this explanation provides clarity on our policies and procedures. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team. We are here to help.
Deborah
Bought 4 chairs the last week of September. Two arrived without hardware. After weeks of no response I posted a negative review and they finally emailed me and offered me 20.00. Still have two chairs I cannot use. I called my bank to dispute. THEN they told me if I would remove the review they would send me two new chairs. Still no chairs or hardware. Don’t buy these chairs!!
Blake E.
Seller sent shipping info with tracking number. 1 week later got an email saying the color I ordered was not in stock. How do I have shipping info then. Requested refund. Still no answer yet..