Martin H.
Good customer service
Good customer service that quickly solved my issue.
Response from ServMask, Inc.Jul 30, 2025
Thank you for your kind words! We’re glad we could help quickly. Let us know if you need anything else.

Move, transfer, copy, migrate, and backup a site with 1-click. Quick, easy, and reliable.
ServMask, Inc. (servmask.com) has 315 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Claim this listingIT & Communication · DOVER, Delaware
Excellent

IT & Communication · Wilmington, Delaware
Excellent

IT & Communication · Wilmington, Delaware
Excellent

IT & Communication · Wilmington, Delaware
Excellent
315 approved reviews, newest moderated first
Martin H.
Good customer service that quickly solved my issue.
Response from ServMask, Inc.Jul 30, 2025
Thank you for your kind words! We’re glad we could help quickly. Let us know if you need anything else.
John K.
Amazing plugin, makes moving entire sites simple and easy.
Response from ServMask, Inc.Jul 30, 2025
Thank you! We’re happy to hear the plugin made your site migration easy. Appreciate your support!
Mike Z.
Fast and Accurate support. Knowledgeable tech, Ezekiel Osunbor. Clear and complete instruction. Very good followup.
Response from ServMask, Inc.Jul 30, 2025
Thank you for the great feedback! We’re glad Ezekiel was able to assist you effectively. We’ll be sure to pass along your kind words!
Vinny C.
BEWARE THESE PEOPLE ARE SCAMMERS. STOLEN FROM US WITH NO EXPLANATION, STRANGE EXPERIENCE IN THE END — YOU HAVE WARNED... DO NOT TRUST WITH YOUR BUSINESS NEEDS.
Response from ServMask, Inc.Jul 7, 2025
We take all feedback seriously, but in this case, the review is misleading and omits critical facts. This customer violated our license terms by using a personal-use license on multiple commercial client websites and sharing the license with others, which is strictly prohibited. After a thorough investigation, their license was revoked to prevent further abuse. The reasons were clearly communicated to them. They also admitted the misuse and then threatened to post negative reviews unless we allowed them to continue using the license improperly. We stand by our decision to protect our product, our business and our honest customers. We encourage all users to read and follow the license terms before purchase.
Tamara
great tool, exceptional support
Response from ServMask, Inc.Jul 7, 2025
Thank you! We’re glad you’re enjoying the tool and our support – we appreciate your feedback!
Phil L.
The problem didn't have an obvious solution, but they persevered until they worked it out. All responses were prompt and courteous.
Response from ServMask, Inc.Jul 7, 2025
Thank you! We’re glad we could help resolve the issue and appreciate your kind words about our support.
Luis Miguel Garcia G.
Una completa estafa nunca dijeron cuando compré por soporte que era un único sitio, compré la licencia de por vida y de la noche a la mañana dicen que la bloquearon se canceló y la forma es que pagué ahora una mensual y que lo que pague de por vida se perdió, cuando nunca dijeron nada de ello ahora existe según ellos algo, pedí soporte y la solución es lo que pago lo perdió ahora pague mensualidades porque te robabos de frente y lo use en sitios creados por mi y que tengo en mi poder y no revendi nada solo use en mis sitios, al comenzar con la empresa si todo bien con la licencia de por vida a horas son solo excusas y ni reembolsaron ni me solucionaron , cuando la compré jamás se habló de cantidad claramente dinero es tu plugin de por vida y uso nunca hablarlo es más tenían solo dos planes el básico y el de por vida ahora que cambiaron planes cambiaron políticas y quieren cobrar de más estafa completa y referente a lo que me vendieron en el entonces claramente decia que era sitios ILIMITADOS Y DE POR VIDA LO cual indica que la respuesta que me da no coindice con lo que yo pague en su entonces es decir yo pague algo y ahora cambiaraon las reglas del juego lo cual no es lo que me vendieron lo cual era: Use on any number of websites that you own esto quiere decir que ustedes vendieron ILIMITADOS SITIOS EN ILIMITADAS CONEXIONES lo cual lo que me dices no tienes sentido y tengo pruebas con archive del historico de cuando compre y lo que se ofrecio, tenia las pruebas que decia SITIOS ILIMITADOS Y DE POR VIDA ahora dicen no me sale factible ya pero si ofrezco algo ese algo se cumple si no para que se vende algo de por vida si a la vuelta de un tiempo no cumplo a eso se le llama Estafa decir dare algo de por vida y despues decir ooo era jugando ya no, eso no es la forma ni la manera
Response from ServMask, Inc.Jun 25, 2025
This appears to be a duplicate review posted from an alternate account. We have reported this to Trustpilot for investigation
Cristina G.
Great plugins and best support ever! Thank you very much
Response from ServMask, Inc.Jul 7, 2025
Thank you! We’re thrilled to hear that – really appreciate your support!