ServifyReviews of servify.tech

Hassle free, super quick replacement

The inner phone screen on my Zfold 4 stopped working. I put a claim for a replacement phone and did have to wait days for the phone to arrive. Verizon always sent a phone next day air. So this isn't so great. Did end up receiving the phone. About a month later, the inner screen protector started to peel. They obviously sent me a refurbished or remanufactured phone. I called Servify and they said screen protector isn't covered. Not exactly what I wanted to hear for a phone that's just a month old. They either sent a phone that failed QC or it was a refurbished phone. How does a screen protector on a replacement phone only last a month?? On that note, Servify, stepped up after reading my review and corrected the situation by sending me yet another replacement. We'll see how the protector holds up. I will up the stars to 4 for them having rectified the situation.

The person in charge of repairing my phone was excellent. Bryan broke down the time required and why it would take that long and was very professional. He was actually done a bit early and my phone feels and looks like it is brand new.

Fast service.

Samsung had impeccable service for repair services and amazing phones. I was in and out with my phone repaired in 90 minutes. Staff was wonderful and comfortable waiting area.

It's a straightforward system if your replacement device works properly. I did not have a good experience until the end, mostly. The workers were nice but I had to contact hire ups to get real help. Be extra patient and you should be fine.

This was a quick and seamless experience. I submitted my claim and got my phone fixed all within a few hours.

I have raised a claim and no sign of approval even after 3 days. I have taken the plan for 4 devices till date and it is my first claim.