ServifyReviews of servify.tech

Repair was done wrong and a had to waste time and gas to go back the next day so they fix it properly!

Asked to fix glass and USB connector. Glass is fine, but USB still not working.

I called to confirm the appointment a day before. When I got to the appointment, they told me the part is reserved for someone else but can be available if the other person doesn't show up. They asked me to call them back to see if the part is available later that day.

Too long for a repair, I had to wait a little over 4 hours.

I filed a claim because I lost my phone. The response times were good, however, I find it unfair to pay a monthly fee for insurance and additionally a high co-payment to receive a refurbished phone, and not only that, the replacement I received had a damaged UW camera.

The delivery time was fine, but they sent me a device with a damaged UW camera. The camera video was shaky and made a loud noise, making it impossible to take pictures. I find it unfair to pay a monthly insurance fee and a $150 copay to receive a used, refurbished, and in this case, damaged phone.

The company, and all documentation on their website and in email, state that you have 30 days to return the defective/damaged item. However, 12 days after receiving my new phone, I get a text stating that my credit card was charged $990 because the damaged phone was not returned. I returned it within the 30-day window expressed online in the claim submission documents. I received the replacement device on 10/21/2025 and they received the damaged device on 11/17/2025 - 27 days total. Well within the 30 days stated in the original communications.

I have never had so much problems initiating a claim and finalize it. This time was a nightmare. The only good thing they have is when you are able to finally get a live representative. They are very useful respectful and helpful. That’s why I am able to read them with two stars otherwise I will put zero.