ServiceTitan Reviews | Read Customer Reviews of servicetitan.com

ServiceTitanReviews of servicetitan.com

4.0396 reviews
Administration & Services
800 N. Brand Blvd, Glendale, California

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ServiceTitan

About ServiceTitan

ServiceTitan is the leading software platform built to provide comprehensive solutions that streamline and enhance the operations of home and commercial service businesses. Our company was founded in 2012 by Ara Mahdessian and Vahe Kuzoyan, entrepreneurs who recognized the need for a technology-driven platform to help service contractors manage their day-to-day operations effectively.Our software platform offers an array of valuable features, including scheduling, dispatching, invoicing, and analytics, which help service contractors manage their operations efficiently. ServiceTitan's cloud-based architecture provides real-time data, enabling businesses to make informed decisions quicker than ever before. Our user-friendly interface and mobile app also make it easy for service techs to access customer information, work orders, and other critical data while on the go.We cater to a range of industries, including HVAC, plumbing, electrical, and other home and commercial services. Our users include small shops with as little as three techs and range all the way up to some of the largest service contractors in North America. Our robust customer support team provides all our users with training and ongoing support to ensure every ServiceTitan user gets the maximum experience. ServiceTitan's commitment to innovation and customer satisfaction has earned us numerous accolades, including being ranked among the fastest-growing private companies in the United States by Inc. magazine. Our company has also received industry recognition, including the 2020 Digital Innovation Award from ACHR News. Our platform is a game-changer for service businesses looking to improve their operations and provide exceptional customer service.

ServiceTitan (servicetitan.com) has 396 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: servicetitan.com
Website: servicetitan.com
Category: Administration & Services
Location: Glendale, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 58% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ServiceTitan reviews

396 approved reviews, newest moderated first

Samuel
Sep 6, 2024
Our experience with ServiceTitan has…
Our experience with ServiceTitan has been nothing short of outstanding. From the seamless integration to the intuitive user interface, every aspect of this platform has significantly enhanced our operational efficiency. The customer support team is incredibly responsive and knowledgeable, always ready to assist with any queries or issues we encounter. ServiceTitan’s robust features have streamlined our scheduling, dispatching, and invoicing processes, allowing us to focus more on delivering top-notch service to our clients. The real-time reporting and analytics tools have provided us with invaluable insights, helping us make informed business decisions. We highly recommend Service Titan to any service-based business looking to elevate their operations and achieve greater productivity. Their commitment to innovation and customer satisfaction is truly commendable.
Response from ServiceTitanSep 6, 2024
Thank you for the 5 stars, Samuel! We're so thrilled to hear about the success you and your team have experienced with ServiceTitan and appreciate you taking the time to share.
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Jermaine J.
Sep 6, 2024
I appreciated the roll out (onboarding)…
I appreciated the roll out (onboarding) and how detailed it was. Weeks of training before I needed to dive in was helpful. My success rep is extremely helpful. We meet approx every 2 weeks to dive deeper and make sure I understand all the functions I’m using now. The ServiceTitan support is the best I’ve ever seen.
Response from ServiceTitanSep 6, 2024
Thank you so much for the incredible review, Jermaine! We are thrilled to hear you had a great onboarding experience and are glad to be your software partner.
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Jeff
Aug 30, 2024
Service Titan Changed our Business
Service Titan gave us the features to scale and expand our business. The implementation team was great and the ongoing support is excellent. They also have a lot of options for users to network with each other and hose a lot of programs for users to help learn from each other and learn the program better.
Response from ServiceTitanSep 3, 2024
Thank you for the wonderful review, Jeff! We appreciate your partnership and participation in all our ServiceTitan programs.
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cris D.
Aug 28, 2024
CSM team was very helpful appreciate…
CSM team was very helpful appreciate everything you guys do
Response from ServiceTitanAug 29, 2024
We're so glad to hear you enjoyed your experience with our Success team!
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Amber P.
Aug 26, 2024
Service Titan is one of the top out there.
Like any software there are always fixes and improvements to be made but Service Titan is definitely one of the top out there.
Response from ServiceTitanAug 29, 2024
Thank you for the review, Amber! We appreciate your feedback.
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Jessica Woodruff S.
Aug 1, 2024
ServiceTitan is AMAZING
ServiceTitan is the most high powered software for the trades. It really helps in all aspects of the business- from customer journey to job costing to payroll and beyond!
Response from ServiceTitanAug 2, 2024
Thank you so much for the review, Jessica! We're thrilled to hear about the efficiencies you've experienced on ServiceTitan.
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Logan M.
Aug 1, 2024
ST Review
ST is great. We were able to streamline operations and there is a lot of room for our company to grow within ST.
Response from ServiceTitanAug 1, 2024
Thank you so much for the 5 stars, Logan!
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Steph M.
Jul 26, 2024
Great!
A++++++ service
Response from ServiceTitanJul 30, 2024
So thrilled to hear this. Thanks for the review, Steph!
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