Serene WesternReviews of serenewestern.com

Seren jeweler is beautiful and the pictures on line don't do it any justice. The ring I ordered for my wife is stunning. Tha order process was easy and communication was excellent. I would and will be ordering from them again.

Serene Western is an awesome company! I accidentally ordered a duplicate ring I already had. And they helped me with the replacement beautifully. I paid a very small fee for the replacement and they offered to let me keep the duplicate ring. How awesome is that? I highly recommend this company. Their jewelry is gorgeous!!!

I LIKE TO THANK YOU SO MUCH FOR REPLACING MY RING. MY HUSBAND ME THIS RING AND SOMEHOW TWO STONES FELL OFF AND I HAD TEXT SERENE AND MENTION IT WAS BOUGHT BY MY HUBBY FOR OUR 12TH ANNIVERSARY AND I WAS SO UPSET CAUSE I COULDN'T WEAR IT ANY MORE. THEY WERE SO KIND TO REPLACE IT AND I WANT TY SO MUCH ,I LOVE MY RING..

Great quality rings and beautiful! Easy ordering process. Customer service was excellent to work with and extremely helpful! Would definitely recommend!

It takes care of its customers.

Great experience especially with customer service. Jewelry is beautiful and well made.

Absolutely 🩷 My Turquoise and My Rose Quarts Ring I recentlyreceived... They are simply Stunning and Beautiful. Just Perfect

Sometimes it’s hard to understand reviews as have the people say they’re five star after the people say they’re one star. I guess it’s kind of like politics. I must say I am usually very hesitant ordering from pop-ups on Instagram and Facebook as I have been burned several times. I looked and I looked and I looked at these rings and I knew I wanted one so I finally got off the fence and ordered the brave belt ring in aquamarine and debating myself for 24 hours. I wish I had got it in moissanite. I emailed customer service. They responded said we can change that for you. They did and it was shipped within three days. They do have a problem with their shipper as it laid in Forest Park Illinois for eight days before moving, but they say that they are working on that issue. Once it arrived I must say I was quite hesitant to open the box not knowing what I had ordered that said when I opened the box, the ring was stunning fits well beautiful I am an 82 year-old guy so I’m hoping they’re quite durable, especially the turquoise enamel and I know now I am going to order the aquamarine. Also, I agree a couple times or email responses were slow, but I’ll imagine it did you not have much of a staff for dealing with that I am quite happy with my purchase and dealing with customer service through emails. If you had bad experience sorry I’m going to give them another shot.