Serene WesternSerene Western is listed under Jewelry & Watches.
Serene Western (serenewestern.com) has 159 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 93 reviews with 5 stars · Clear filters
Kimberly B.
Bought a ring for my mother‘s 70th birthday she absolutely loves it, including the free one that they just threw in except it is a little bit small. The company has agreed to exchange it for a bigger size. It has been no problem. They have been very easy to work with, and the jewelry is gorgeous
Jake J.
Exchange has been made easy!
Coy P.
I ordered several items 2 rings, a necklace and earrings. They were absolutely beautiful. I did have one problem with a necklace and I broght it to their attention and within less than 24 hours they responded and offered a replacement, I got the replacement and it was BEAUTIFUL!!!!! Love their jewelry but honestly their customer service is top notch. You won’t be disappointed. But if you are they will make it right. They are an amazing company with amazing products and customer service. I will only buy Jewlery from this company. Top quality Jewlery, best ever customer service. Honestly they are AMAZING.
Marilyn M.
They responded quickly with my concern.Everything arrived beautifully boxed for gift giving. Very Very Satisfied!
Kim
Beautiful ring. I bought wrong size customer service did a great job getting back to me and helping me exchange for correct size.
Vicki S.
I purchased rings for my 2 granddaughter's graduation. I purchased them a couple of months before their graduation to ensure I had them. I based the size on my ring size thinking them the same size. Was I wrong! The younger granddaughter was 3 sizes larger! When I contacted Serene Western and explained this, not actually expecting them to exchange the ring as I was past the policy rules but was thrilled when they offered me a new ring and returning the other. I cannot express my sincere gratitude enough. Exceptional customer service and understanding. I will definite be shopping at Serene Western again. Vicki Specht Alberta, Canada
Kaylie
This company is more than helpful, their products are great quality wise, and they are very responsive to questions. Overall my experience was more than great and I will be ordering from them again.
Jeremy J.
So far their customer service has been great. Quick response time and willing to help
