Jackson D.
My order still not delivered for almost…
My order still not delivered for almost 3 months

Premium and luxury Apple Watch case and bands, Leather, Stainless steel, silicon bands
Serafinoluxury (serafinoluxury.com) has 147 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing147 approved reviews, newest moderated first
Jackson D.
My order still not delivered for almost 3 months
Unhappy C.
Watch band is smaller than stated. Poor communication and now refuses to respond to read messages. Three months later and I still haven’t received extra links as promised.
Marni B.
I am still waiting for my product .. it's been since Nov !!
Response from SerafinoluxuryMar 28, 2023
We didn't fufill your order cause we are still waiting your Apple Watch size, during your purchase you didn't choose the size, so we are not able to know which size we have to ship out. We tried to contact you multiple time but we never received any response from you, send us an e-mail info@serafinoluxury. com or text us on IG @serafinoluxury, give us the right size and then 5-7 business days and your order will delivered. THANKS
Vaughn H.
It took a lot longer to receive my purchase and they never responded to any of my emails. I even disputed the charge on my credit card and had ample proof with all of my ignored emails. Then 3 months later my purchase arrived in the mail
alex C.
It’s scam/ fraud Be careful Bought on 25th Jan 2023 and was not delivered yet even I email them but no answer so far I’m going to report Regulator to investigate if fraud or not DO NOT BUT ANY STUFF!
CK
Delivery was extremely late, the quality is far below standard and much below its advertised qualities. It also has nothing to do with Italy and shouldn’t be called made in Italy.
AC
Super unreliable - probably the worst I’ve seen in years. The jury is still out on whether they are intentional scammers or just don’t have a clue about what they’re doing. Responding to their answer below. I opened a dispute months after the product ordered was not delivered. I got a refund from my bank. Then they sent the strap and out of a sense of fairness, I asked the bank to release the payment. Liars and cheats. I sent many emails to follow up but they would rarely respond and when they responded it was with no meaningful information. The only thing they responded it to is my bank withdrawing the payment. The second episode on the discounted strap - their website had no mention of how to use the discount and all emails went unanswered. Liars and thieves.
Response from SerafinoluxuryMar 28, 2023
Dear customer, You purchased a product from our site on April 22, 2022 that was perfectly delivered, you also opened a dispute through your bank and lost it, after which you bought a $9.99 BFCM TICKET. This ticket was non-refundable and guaranteed during the BFCM weekend to get one of our products for $99.99, but there is no order placed using the discount code provided via email during BFCM.
Bernal P.
THIS IS A SCAM, DO NOT BUY!!! They never ship the product, they keep on telling lies until you give up. DO NOT BUY ANYTHING FROM THEM.
Response from SerafinoluxuryMar 28, 2023
Product was under production when you purchased, we are sorry for delay but when we fully restocked our warehouse your order has been shipped on February 23 and delivered on February 28( ONLY 5 DAYS) this is our average shipping time if we are fully stock