Terri L.
AWESOME EXPERIENCE
Logan was very knowledgeable and professional. I spent 1 hr trying to figure out what he told me was the correct way. He was awesome
Response from Sequencing.comMay 18, 2023
Hi Terri - Thank you for your review!

Live Healthier, Happier, and LongerSequencing.com is the world’s largest platform for health-focused DNA insights, offering an unparalleled suite of advanced tools, reports, and guidance to help you understand your DNA and take meaningful action for your health and wellness. Our flagship service is 30x whole genome sequencing (WGS), which decodes ~100% of your genome with unmatched accuracy. It provides all-in-one genetic screening and analysis for over 15,000 conditions and medication reactions - no need to order multiple tests. All sequencing is performed in a CLIA-certified and CAP-accredited clinical laboratory located in the United States. Our easy-to-use at-home kit requires just a simple mouth swab - no blood or needles. We provide free worldwide shipping , and turnaround time from when the laboratory receives your kit to when you receive your results is usually under 8 weeks. Once your genome is sequenced, you'll unlock access to 100+ personalized reports and apps covering nearly every area of health, including longevity, disease prevention, medication response (pharmacogenomics), rare disease risk, mental health, sleep optimization, brain health, nutrition, ancestry, and more. We also offer an optional subscription service that provides monthly updates to your analysis and reports based on the latest research and discoveries and includes access to advanced features such as Sequencing AI, your personalized guide to your results.Whether you're sequencing your genome or uploading existing DNA data, we also provide free DNA data storage . Privacy You Can Trust We are committed to protecting your privacy with our Privacy Forever policy. You own your DNA data, and we ensure it remains safe, secure, and private throughout your life. We never sell your data, never share it with insurance companies, pharmaceutical companies, or government agencies , and we do not conduct research using your DNA data . We are HIPAA-compliant and certified under the US-EU-UK-Swiss Dat
Sequencing.com (sequencing.com) has 724 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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724 approved reviews, newest moderated first
Terri L.
Logan was very knowledgeable and professional. I spent 1 hr trying to figure out what he told me was the correct way. He was awesome
Response from Sequencing.comMay 18, 2023
Hi Terri - Thank you for your review!
Savour the V.
A very impressive company. The staff answer questions thoughtfully and genuinely. When you think how busy they must be, bearing in mind that they are at the forefront of innovation, this considered communication is even more impressive. I suspect everyone reading this review has experienced companies that don't reply, or seem terse. So it's lovely to speak to genuine, caring staff, who value you. Best wishes
Janet K.
Logan has spent incredible time with me explaining the workings of the website, as well as the incredible amount of data involved with understanding the genes & variants & mutations. He is an absolute pleasure. I am doing allot of research about rare diseases that run in my family and so my questions are very unique. Especially since my sister just passed away from a rare disease that runs in families. I require detailed explainations to better understand how to interpret the data. I am sharing the website with friends and family so they to can see the benefits of understanding their risks for certain diseases and take steps to improve their life and maybe decrease their risks of actually getting the diseases. Logan helped me understand how the company handles new data and lab results when they are available about new illnesses. It has been a pleasure emailing and speaking to the incredbile staff at Sequencing.com.
Response from Sequencing.comMay 13, 2023
Hi Janet - Thank you for your review!
Sharon R.
Privacy matters to me. Sequencing is so different than the other programs out there. Only I own the data. I can choose to share w/my doctor, or not. Sequencing is also complete and comprehensive. I would not have known I have a life-threatening condition called Malignant Hyperthermia. It can easily be avoided if the doctors are aware, so I’ve printed it on the front of my insurance card in red marker.
Response from Sequencing.comMay 6, 2023
Hi Sharon - Thank you for your review and feedback.
Tar
I did not receive what I have purchased - I purchased a whole DNA testing and I did not receive the results. The reports are not accessible and I do not see the columns. Vendor did not inform me prior to the purchase that I will need to pay extra money - in addition to the advertised price - in order to access the results. This is pure false advertising.
Response from Sequencing.comMay 4, 2023
Hi Redd - Your Whole Genome Sequencing bundle included whole genome sequencing and the Wellness and Longevity Report. Your whole genome was sequenced, you received the raw data, and you also received the Wellness and Longevity Report. Genome Explorer v3 Premium, which is the app you're referring to, was not included in your bundle. We offer a range of DNA analysis apps and reports that a customer can choose to purchase after they receive their whole genome sequencing data. The 'Report Marketplace' link in the header of our site will show the apps and reports available. Our Support Team reached out to answer any additional questions you may have. They look forward to speaking with you.
Nancy C.
Their v.3 is very thorough and informative. They are courteous and helpful with my questions. The other reports I have chosen also told me things that clearly applied to my situation. Overall a great experience.
Response from Sequencing.comApr 28, 2023
Hi Nancy - Thank you for the review of your experience with Genome Explorer v3 and our other DNA reports!
CB
Logan was patient and thorough with my questions! He answered everything and provided even more information relevant to my inquiries. Thanks Logan!
Scott R.
Easy and affordable dna upload and interactive map.