Sequencing.comReviews of sequencing.com

4.5724 reviews
Wellness & Spa
680 E Colorado Blvd, Pasadena, California

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Sequencing.com

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About Sequencing.com

Live Healthier, Happier, and LongerSequencing.com is the world’s largest platform for health-focused DNA insights, offering an unparalleled suite of advanced tools, reports, and guidance to help you understand your DNA and take meaningful action for your health and wellness. Our flagship service is 30x whole genome sequencing (WGS), which decodes ~100% of your genome with unmatched accuracy. It provides all-in-one genetic screening and analysis for over 15,000 conditions and medication reactions - no need to order multiple tests. All sequencing is performed in a CLIA-certified and CAP-accredited clinical laboratory located in the United States. Our easy-to-use at-home kit requires just a simple mouth swab - no blood or needles. We provide free worldwide shipping , and turnaround time from when the laboratory receives your kit to when you receive your results is usually under 8 weeks. Once your genome is sequenced, you'll unlock access to 100+ personalized reports and apps covering nearly every area of health, including longevity, disease prevention, medication response (pharmacogenomics), rare disease risk, mental health, sleep optimization, brain health, nutrition, ancestry, and more. We also offer an optional subscription service that provides monthly updates to your analysis and reports based on the latest research and discoveries and includes access to advanced features such as Sequencing AI, your personalized guide to your results.Whether you're sequencing your genome or uploading existing DNA data, we also provide free DNA data storage . Privacy You Can Trust We are committed to protecting your privacy with our Privacy Forever policy. You own your DNA data, and we ensure it remains safe, secure, and private throughout your life. We never sell your data, never share it with insurance companies, pharmaceutical companies, or government agencies , and we do not conduct research using your DNA data . We are HIPAA-compliant and certified under the US-EU-UK-Swiss Dat

Sequencing.com (sequencing.com) has 724 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Website: sequencing.com
Category: Wellness & Spa
Location: Pasadena, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Jenny T.

Mar 23, 2026

Extremely expensive and complicated

Extremely expensive and complicated. I wasted money on the gene testing and not only was it expensive but they constantly bombard you for MORE money. The website is confusing and is always buggy. The AI assistance is worthless since it just reiterates what you can already read on the report which is confusing and never put in layman’s terms. Which is the only thing the ai would be useful for. I’m mad I spent the money on this as it was a complete waste and my team of doctors have told me how useless and unreliable this company is. I wish I could get my money back.

Response from Sequencing.comMar 23, 2026

Hi Jenny - Thank you for your feedback like this seriously and want to clarify a few key points for accuracy and context. Your purchase includes 30x whole genome sequencing, which analyzes essentially your entire DNA. Your genetic data remains permanently available in your account once processing is complete, and access to that data is not dependent on any subscription. Additional reports and memberships are optional and not required. Regarding your experience with the platform and AI, we acknowledge that earlier versions have not always met expectations. This is an area we have been actively improving. Our team is currently preparing to release a significantly upgraded AI experience designed to provide clearer explanations in plain language and a more streamlined, user friendly interface. On clinical utility, whole genome sequencing identifies genetic variants and predispositions. Many providers use this type of data alongside clinical evaluation, while others may have varying levels of familiarity with genomic data. We also do not see prior outreach to our support team regarding these concerns. Our support team is reaching out to you directly to further assist and review your experience in detail.

About Sequencing.com

Sequencing.com (sequencing.com) has 724 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Website: sequencing.com
Category: Wellness & Spa
Location: Pasadena, California
Listed on Five Star Index: 2026