Sentry ManagementReviews of sentrymgt.com

Sentry Management is below a 1 Star rating. If there was a -10 Star rating that is what they deserve. Paying HOA dues through their portal is an absolute time-consuming chore. Resetting passwords, cannot easily find documents (ie: statements), go from my account to click on "make a payment" and that routes you to a different portal. First question when we move... "Who manages your HOA?" If the answer is Sentry Management, no matter how much we want the home, no way will we deal with them again. (PS --- Date of experience only allows one date. The option needs to be HOA members can provide multiple dates or a date range. If a date range was an option then it would be a five year range of miserable experiences with them from the date we moved into our home to today).

Sentry management has been a major disappointment for many years. You cannot get in touch with anyone. They do very little to keep the community up to par. When I first moved here they were great, now they are basically nonexistent! Our neighborhood looks like trash!

Sentry manages the community I live in and has been a real disappointment to me and my family. There are several items that need to be repaired at the exterior of our town home and I have formally requested service 4-5 times over the last YEAR!! They have never completed any of the items resulting in damage to our property. Their follow up is poor and they appear to have a complete disregard for their customers. If you are considering a management company to assist your HOA association, I would be very careful before contracting with these people. They will make you look bad.

Evil conmen just out to ruin your day and think of any way of getting more money in fines. We actually pay them for 5 years of hell.

Unprofessional, multiple mistakes but the tenants pay for it. Just goes with what HOA states and doesn’t support the residents.

Extremely Unprofessional and Negligent I’ve had an incredibly frustrating experience with this HOA. They’ve ignored maintenance responsibilities clearly outlined in the CC&Rs, including failing to replace missing gutters after a roof installation in 2020. When I purchased my home in 2021, the inspection report flagged these missing gutters, and the HOA was asked to fix the issue but they never did. Even worse, one of their representatives sent me unprofessional emails full of typos and odd remarks - even calling me by the wrong name. It raised concerns about whether he was even sober when communicating with me. He also spread false claims about me to my property manager, saying I submitted multiple maintenance requests in a week when I only submitted one. Meanwhile, my property is left with unresolved issues that fall squarely under their responsibility. This HOA has been not only unresponsive, but also disrespectful and dismissive. If you’re considering buying in this community - beware.

By far the worst management company i been involved with.

The worst company ever. Unresponsive, no communication and targets homeowners.