SeneReviews of senestudio.com

1 Star – Very Disappointing Experience I ordered a suit from Sene and was immediately put off by their so-called “custom fit” process. Instead of actual measurements by a tailor, they make you fill out a questionnaire and call it custom. Let’s be honest—there’s nothing truly custom about it. It feels like a cheap gimmick to lock you into the purchase. Once I received the suit, the quality was extremely disappointing. The fabric feels rough, looks nothing like the polished photos online, and honestly, you could get a better suit off the rack at Macy’s or any department store for less. It looks cheap, and the fit wasn’t right even after their attempts to tweak it. What bothered me even more was their misleading “FREE RETURNS, REMAKES, OR EXCHANGES” option for $4.98 at checkout. I paid for it, returned the suit, and instead of a refund, they only gave me store credit. I tried other shirts and items, but nothing fit properly. Their products are overpriced for the quality you get. In my opinion—save your money and shop elsewhere. Stay away from this company.

I just got the Sene Studio pullover and it is hands down one of the most comfortable pieces I’ve ever worn. The fit is perfect, the fabric feels high quality, and the attention to detail is obvious from the moment you put it on. It has the right balance of style and comfort, so I can wear it lounging at home or out and about. You can tell the brand really cares about design and craftsmanship. I’ll definitely be coming back for more.

It's rare that I take the time to write a 5 start review. However, I can honestly say that being a customer for Sene, has made me a believer of their TRUE customer experience model. I purchased some T-shirts from them and opted for paying for their insured program for changes/returns/etc. I had asked for a customized T-shirt and when I first received it, it was not quite yet the way I wanted it. I communicated with them promptly (within the same day/days), and immediately addressed my concerns and took steps to create a new T-shirt with their professional guidance/suggestions, and sent the new T-shirt back to me for another try. I got the new / revised T-shirt today and what a perfect fit. Outstanding material, comfort, design, & the right fit. They are now sending me the other 3 T-shirts that were part of my original order. They are true professionals that understand the meaning and significance of customer service/customer experience. I HIGHLY recommend them to anyone looking for great products, at good value and outstanding customer service. THANK YOU TEAM SENE.

Overwhelmed by how they handle you as a customer. Great attention to what you’re looking for. Had ordered shirts in a perfect fit. Needed to go back got it spot on after slight adjustments! Very happy and placing more orders.

I just received my first order from Sene. I ordered 3 custom fit t-shirts. The quality of the product is excellent, truly a premium product. The custom fit was perfect. They sent one shirt for me to try to be sure the fit was correct, which it was. I emailed them to confirm the fit and they quickly processed completing the other 2 shirts. The customer service and communication was top notch. It is very good value for a high quality custom product. I will be ordering again.

Great quality and a excellent fit. I ordered two T shirts and they shipped one to check the fit before sending the second. Recommend.

Shirts fit great and the customer service was super responsive

By far the worst experience I've had with a "made-to-order" suit company. Even after sending them the exact measurements I needed, they simply couldn't get it right... three times! I finally decided not to even bother anymore. They even had the nerve to say "Sorry you're past the 30 day window, we can't do anymore alterations...." ok cool, after the third time you messed it up? Material is cheap, construction is worse. Don't even bother, save your money and frustration. Steer way clear.