Fantastic service and quality.
I had ordered for my suit(s) in early August for a big event coming up in mid-September. I knew this was cutting it close with the arrival time, so I reached out to them and within a day they got back to me and got me the first suit not only on time, but it fit so well that no alterations were needed, and I felt (and looked) like a million bucks! This is a modern suit that works for me and the era we are living in. Thanks guys!!!
BW
Ben W.
Not sure what some of the bad reviews…
Not sure what some of the bad reviews are talking about. Extremely responsive, listen to all your changes. Expensive but you get what you pay for
MC
Mountain C.
Absolute Worst. Tricky Return Policy. Poor Empathy, Reading Comprehension, and Response Times
2025 Nov 19 Update, 2-stars: I got my 5th suit, and it fits perfectly. Unfortunately, it arrived too late for the wedding I bought it for, and it doesn't negate the poor experience I had along the way. But still, in the end, I got what I wanted in a perfect fit. Updated to 2-stars.
2025 Sep 15 Original Review, 1-star: Began order 4 months ago, May 16, for a wedding in October. 1st suit was very sloppy fit, and the lapel of the double breasted blazer was very curved instead of straight like in their photos. I wanted a return for refund because of the lapel. They pointed to their return policy only allowing remakes for custom items. However, they also said they could not change the lapel, nor guaranteee that any adjustments would improve the look of the lapel. This did not give me much confidence. They were also stupidly positive in their tone, and it took a couple emails to finally force out a statement of empathy.
The 2nd suit was better, the 3rd suit even better, but still not quite wedding-ready. On Sep 4, I sent them a recap of the changes that we agreed on for the 3rd suit, then shared my photos and comments on the 4th suit, asking for their recommendations. They replied that they were going to make the 4th suit. I was confused because I was expecting recommendations from their "Fit Specialist."
I asked if their fit specialist reviewed my photos and comments? They said "We did include your feedback when we processed your remake, here are the changes we applied to your remade Suit:" and listed my rehash. I replied, "No, please read my email again. I began by rehashing the changes for the 2nd set that were applied to this 3rd set, and then I provided comments on this 3rd set at the bottom of the email, and then one more comment on this 3rd set in the next email." They took another 5 days to reply to me: "Thanks for getting back to us. We included your feedback in the latest remade Suit.
No worries, if you still have fit issues with the remade Suit, feel free to reach out to us and provide us with the photo." They take days and days to get back.
On Sep 12, I said, "I did provide photos and comments on Thu Sep 4. I did NOT provide any remake instructions, and you did NOT provide any remake instructions. On Fri Sep 4 you said, "Awesome! I will process a remake of your Suit!" but how exactly are you remaking the suit without any remake instructions? You also took 5 days to reply to me, and I told you on Sep 4 that "I'll need to receive my final set by Friday Oct 17." You've wasted over a week of critical time by not reading and not responding.
Please review my photos and comments from Thu Sep 4 and reply with remake suggestions for the 4th suit."
And they replied with the same misunderstanding, "I attached here the return label you can use to return the original Suit, here are the fit adjustments we applied for your Suit, we included your feedback as well:"
At this point we are just repeating ourselves because nobody on their side is actually taking more than a cursory glance before copy+pasting a template reply to me.
ST
Steve
Had issues with correct fit on the…
Had issues with correct fit on the first try.
Quick customer support and all was remedied.
Quality T-shirt that will last. Nice job Sene.
Steve
DP
Daniel P.
The customization process is easy and…
The customization process is easy and worth it. You need to experience the quality of material yourself. Having your name on the tag is just a nice classy touch. As a salesmen myself, the customer service throughout the process might have had me coming back even if the quality wasn’t as good as it is. Second order on the way.
MI
Mike
Being 5’2” I’ve never had men’s clothes…
Being 5’2” I’ve never had men’s clothes fit me so well. If you’re looking for high end clothes at a reasonable price and custom made. You can’t beat Sene.
RH
Robert H.
Love the clothes
Love the clothes. Fit great! Super flattering.
JO
Joe
I've been looking for the prefect…
I've been looking for the prefect T-shirts for a while now. Its either too long or too tight. With Sene i was able to get that perfect T-shirts ive been looking for. Im able to wear T-shirts with confidence again