The quality is incredible, shocking how well made a t-shirt can feel! I ordered the standard size, small/womens/cumulus T. I have never owned or even felt such a soft and well made t shirt. I immediately ordered 4 more when I received it. I’m curious to try their custom fits now too. My only complaint is that I feel like they’re not up front about how long it will take to get the order. The T’s took about 2 weeks to come, and the pants I ordered are taking about a month. It’s because they make each item as it’s ordered, so that’s cool, but I wish I had known that upfront.
JU
Justin
As advertised
As advertised. They took my measurements (I do find it hard to find off the shelf sizes to fit). Mailed me a single shirt to ensure fit (it was perfect). Then mailed me the other 2 shirts. Not cheap. But worth it for me.
JS
Joseph S.
Once I got the t shirt it fit great and…
Once I got the t shirt it fit great and feels great. First order ended up in Bozeman Montana rather than Virginia. Now waiting for shirt number 2. Hopefully it gets where it’s supposed to be without any detours.
WH
Wellis H.
great quality t shirts
great quality t shirts! took a few tries to get it right, but the unlimited remakes is great to get the fit youre looking for! buying some more!
AR
Art
Happy Customer – Support Came Through, but Fulfillment Can Be Slow
I purchased two suits as a gift for a friend who had never worn a suit before. Upon receiving the first suit, Sene's support team was very helpful in guiding us through the adjustment process to ensure a perfect fit. The exchange process for alterations was relatively painless, though there was quite a long wait time (over 7 weeks and counting). In the meantime, the second suit arrived, and thankfully, it was a perfect fit.
Initially, I had left a very negative review because I wasn’t receiving responses to my follow-ups regarding the adjusted suit. However, it turns out there was an unexpected technical issue that prevented me from receiving their emails. A team member personally reached out from a different email account, which I was able to receive, and provided the long-awaited update.
Advice for future customers: If you don’t hear back from Sene, I recommend including a note in your follow-up email stating that you haven’t received a response and requesting that they contact you from an alternative email (not their default Support email). This may help if you experience the same issue I did.
Overall, while the fulfillment timeline can be on the slower side, Sene did come through, and I appreciate their effort to ensure a great fit for my friend. He’s excited to receive his final adjusted suit!
PM
PM
Pleasantly Surprised - More Suits coming!
Gonna be honest, was very suspect about this process going in, but I’m so thrilled with my first Sene suit. As a frequent traveler the material, lack of wrinkling and was of laundering is a game changer. Logging in now to order 3 more!!! Only tough part was the slow turnaround on responses from customer support.
JB
Joe B.
The adjustment process is an amazing
The adjustment process is an amazing virtual tailor experience. Production is so darn slow though, I am afraid that I will be a different size when the clothes arrives
BO
Bob
Very impressed
Very impressed! Ordered a suit, when it arrived i loved the fabric and color. The jacket fit perfectly. The pants needed adjustment but that was accomplished very well, first shot. Impressive. Wished the cycle time might have been a bit quicker. But all in sll a great experience.