Lon
NEVER AGAIN!!
NEVER AGAIN!!! They had 7 Hours to drive 26 miles to deliver flowers to a business.., started at 9 am, they got there at 5:55 PM.. BUSINESS WAS CLOSED!!!! NEVER make the same mistake I did..
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Send Flowers (sendflowers.com) has 826 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Garden & Pond · Easton, Connecticut
Excellent
Garden & Pond · Bridgeport, Connecticut
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Garden & Pond · Union, Connecticut
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Garden & Pond · New Haven, Connecticut
New
826 approved reviews, newest moderated first
Lon
NEVER AGAIN!!! They had 7 Hours to drive 26 miles to deliver flowers to a business.., started at 9 am, they got there at 5:55 PM.. BUSINESS WAS CLOSED!!!! NEVER make the same mistake I did..
Nicole O.
I ordered flowers for my grandmother’s funeral. I made sure to do the live chat before placing the order and was insured that there would be no issues with the flowers arriving before the funeral as funeral orders take top priority. I messaged before it started when I noticed it hadn’t been delivered and was told they were contacting the local florist and would contact me when it was delivered, but that does me absolutely no good when the funeral is about to start. I message again after the funeral when we are driving to the burial and confirm that no flowers were delivered and now the funeral is over and I want a refund. This was on 2/20/23 and so far no refund as they promised.
Julie D.
I ordered the Lavish Lavender Rose flowers for a friend with a purple vase. She got something completely different. Not one flower was purple. Mostly pink and white carnations. I contacted the company and they said they have the right to change flowers based on availability and gave me a $10 credit on future orders. I won't be ordering again.
Di L.
HORRIBLE FLOWERS HORRIBLE SERVICE TOTAL SCAM AND THEN WHEN THEY SAY REFUND YOU GET ABOUT 2% OF WHAT SPENT - DO NOT ORDER FROM HERE RUNNNNNN AWAY!
Julian D.
I’d give 0, but that’s not possible. Flowers delivered a day too early. No balloon which was included in the price, nothing. Worst support ever. Can’t recommend.
K E.
A lousy service that just takes orders and forwards them to whatever florist in the vicinity. They are either liars or just don't care if they get orders right. The picture of the bouquet was much larger and contained completely different flowers than what was delivered. I chose premium and what my girlfriend got was smaller than the picture of the smallest arrangement. This is false advertising. The business should adequately describe what the product will be. That requires communicating with the florist which it does not do. Scheduling showed Sunday available for delivery. I was charged an extra $2.99 for weekend delivery. The florist does not deliver on Sunday. Again deception, lie or lousy service? You be the judge. I called to follow-up and was told up to 48 hours to get delivery. 48 hours? How about correcting your website to not offer unavailable delivery dates. How about doing your job and working with the florist instead of just taking his profit. Delivery was on Wednesday. Spoke with the florist and he told me that he has had problems with this service and that if he could block orders from it he would. He said these online services ripoff florists and customers. Better to order directly from the florist.
AIM
This was a next-day delivery that I initially was going to use 1800flowers.com for and then decided to give someone not as well-known business. Sadly, this was not the right choice. I was given a window of time that the latest was 6 PM. At approximately 5 PM I emailed the company to ensure that they would be delivered on time, with no response. At 9:15 I was informed that my order was delivered via a spammed email of three separate messages (No delivery occurred). I then wrote back regarding this via their chat option within one of the emails. In a timely manner I was sent blank images to my iPhone and stating that this would be investigated further. Lesson learned. I will be reimbursed via this company otherwise fortunately my credit card company will handle it and do so.
Rattanaphon T.
I've used them twice within these past few years. First time I used them they were 2 hours late from the time frame they gave. 2nd time was very dissapointing, they were almost 1 hour late. Flowers were by our 1st gate, not the front door. Delivery person didn't even attempt to ring the doorbell. I believed in 2nd chance, both times they screwed up my order. I will no longer support this bussiness. Headaches, not trustworthy or professional.