Send FlowersReviews of sendflowers.com

Worst company ever! I ordered here and after three (!) months they still haven’t delivered. Every time I call they promise to deliver on short notice but they don’t. Calling their service desk is the worst. It takes super long before you get someone on the line, even longer for them to ‘check your order’, and it’s never helpful. On average the call takes me 30 minutes just to hear them say they can’t help. Pushing for a refund but (not surprisingly) that is also taking me forever. Never order here!

If i could give ZERO stars I would! DO NOT USE THIS company! I placed my order 3 days in advance for birthday gift my order was almost $100.00 which is crazy expensive but i thought this company looked legit. I get a email day before saying the florist can not deliver because the recipient address was to rural oh give me a break! Its in puyallup. Then they told me to call them and have a different arrangement sent via ups. They gave me a option of roses. I was like no...then she tells me i can have the arrangement i picked sent to my address instead. After being on hold for 20mins she tells me okay the flowers will be delivered to you. NOW today when the flowers were supposed to be delivered i get another email around 5pm saying that arrangement is out of stock but they can find a replacment! However i need to contact them directly! Is this a joke!? I did not even get a phone call! What happens if i did not check my email ? I called back and being on hold again for 20mins and requested my full order be refunded to my credit card. Now my family memeber will not have her flowers on her special day! My advice call a local florist and see what your options are because these third party flower delivery sellers are just awful! And also over priced! My suspicion is this company puts "beautiful arrangements " on their website and then pretends the item is out of stock or a delivery issue so they can send a cheap @ss replacement and pocket the money! They would not even tell me which local florist they send my order too! That is how i know it is all BS! They probably make their own arrangements from cheap low quality flowers and send them out. I find it odd that almost every review on here states that the item could not be delivered or it was not available so other "option" can be ordered! SENDFLOWERS IS A TOTAL SCAM AND THEY SHOULD BE REPORTED TO THE BBB!! I HOPE THEY GO OUT OF BUSINESS AND STOP RIPPING OFF PEOPLE AND RUINING SPECIAL OCCASIONS! 😡

This was the worst service. I ordered a sympathy fruit basket for a close family. I received an email saying that it was delivered at 1130 on 3/27. At 530 the same day I received another email saying that it couldn't be delivered. After speaking to a representative on 3/28 they then said they didn't have the fruit to make the basket.. Then asked if I would pick flowers instead. I agreed and was told they would get them delivered that day ASAP.. Next email was they couldn't deliver it to the recipients area.. I told the representative to cancel my order and i will never use this service again - she hung up on me

Made the excuse that the florist didnt have what i ordered...and then sent the cheapest ugly flowers tonmynfriend for her birthday. Wish this company would disappear.

That was awful, They did not send the ballon that I ordered and the flower is completely different from what I saw in the website. Don't buy from this company.

Scam, scam, scam, scam

Please keep away from this RIP OFF COMPANY, I ordered flowers for a friends elderly parent an what her daughter received was a bunch of half dea/ wilted flowers !!!! Warning, so many flower companies, please keep away from this one and research reviews prior ! I was given a thirty percent discount and 10 dollar credit, who in hell would order again. The credit was 7 dollars on approx 50 dollar order. Review BBB complaints. amd others on this company./ A Dispute was made with PAYPAL.

Horrible company. Will take your money and allow you to put in an address they CANNOT service. Only for you to find out the DAY OF and only by YOU CONTACTING THEM. Literally the worst. Why take an order you can’t deliver to? And then you don’t even contact the customer, they have to contact you? Don’t use.