I recently sold 2 old computer through the site. I tried others but SellaGadget offered me the most money while making the sale really easy. The process was really simple and the ease of the push-button question made the process go quickly. I plan to sell all of my old devices through SellaGadget in the future.
Response from SellaGadgetOct 22, 2019
Thank you, we greatly appreciate your feedback! It will be our pleasure to help you get paid to recycle your HP and Toshiba devices. We hope you will consider us again in the future for your resale and device recycling needs.
JK
James K.
So far so good
So far so good. I just shipped it and all went well. We'll see what happens.
Response from SellaGadgetOct 21, 2019
Thank you, we greatly appreciate your feedback! It will be our pleasure to help you get paid to recycle your Apple device. We hope you will consider us again in the future for your resale and device recycling needs.
CA
Charles A.
SELLER BEWARE!
I sold a laptop in very good condition to this firm and was quoted a value in advance on their website of $173 that would be paid to me. As part of this transaction, I agreed in good faith that the buyer could inspect the item and make any adjustments that were appropriate - assuming that this would save everyone time and be handled reasonably. After SellaGadget.com inspected my laptop, however, the company said the value was $13 because (a) it was locked and (b) its condition was assessed to be much poorer than my description. In order to address this, I immediately sent the company the code to unlock the computer and asked them to either (a) reassess the laptop's value or (b) send it back to me since a reduction of over 90% was ridiculous. I also note that I have sold other electronic goods in the past through other sites and have always allowed those sites to make reasonable adjustments to the items' values and have NEVER had a vendor make any adjustment let-alone one of more than 90+%. In response to this rather ridiculous drop in assessed value, I asked SellaGadget.com several times to simply unlock and reassess the value of my laptop, let me speak to someone at their company more senior to discuss this, or send my laptop back to me (and I note that had to do this each time via their website since they do not publish a phone number to call them on). Their response each time was that there was nothing they could do and that they could not reassess the computer's value (even though they had the code to unlock it) because this was "their policy". When I finally let them know that I was an attorney and felt I should report this to the Florida Attorney General's office they said that I would have to contact their legal department and that the website would have no more contact with me. Unfortunately, and in the final bit of unreasonable conduct on their part, they did not provide the contact information for their legal department despite my very clear request that they do so. All in all, for a site like this to drop the quoted value of an item by more than 90% from their site's estimator and then say "there is nothing we can do," "we can't return your item", and "there is no one else you can speak with" seems to me outrageous. The fact that I initially gave them the right to reassess the good's value upon inspection does not make their conduct reasonable since inherent in the reassessment option I agreed to was some sort of "good faith" approach to me as the seller. From my perspective, their action in using this clause was anything but "good faith" when you combine (a) their 90% drop in the item's assessed value, (b) their complete unwillingness to reassess the value (even after they had the password), (c) their refusal to let me speak with anyone live who was in a more senior position, (d) their requirement that I contact their legal department without providing me the department's contact information (despite my very specific request that they do so), and (d) their unwillingness to simply send me the laptop back so that I could sell it to a different site that would act more reasonably. In short, seller beware - clearly some people had a good experience with this group based on the overall range of reviews but mine was absurdly bad. If that is the "crapshoot" that this company generates for its customers their are simply much better companies out there in the same business who will work with you in a reasonable manner so that you don't walk away feeling ripped off.
Response from SellaGadgetOct 21, 2019
We are sorry to hear you are dissatisfied with your final evaluation. Unfortunately, when we inspected this item, we found it to have some cosmetic damages along with a Password/PIN lock, which we have pictured and posted to your account. These issues unfortunately heavily impact the resale value of the device and the price we are able to pay for the item. To be as transparent as we can here your offer was only reduced because the condition of which it was inspected did not match how the item was represented when obtaining the online quote.
When you created your order with us you had selected to automatically accept the price should the quote change after the items inspections. Once this is selected we are not able to return the devices, as the quotes have automatically been pre-accepted and the order has been completed.
For future orders, if you would like the chance to negotiate the revised quotes or to have your device returned, please be sure to select "Contact Me" instead of "Accept the Price" at checkout.
We're unable to inspect the item again, as the order has been completed and the device processed. We do apologize for any inconvenience this may cause, but we have to quote the items based on the condition that we receive them in. As this device was received with a Password/PIN lock, we did have to make a deduction for this.
We do not offer a second inspection or any quote increases, unless we think that an error was made by our staff during the inspection process. Looking over this order, we do not believe that any error was made on our end. We can clearly see, from the pictures taken, that the device was received by us with a Password/PIN lock along with the cosmetic damages stated in our Inspection Notes.
It is the expectation of the Buyer, SellaGadget, that you, the Seller, have sent the item free from any Password/PIN locks, if you selected that this item was fully functional. We are sure to include in multiple areas that any Password/PIN locks will affect the quote amount. This information can be found in the hover over text for our questionnaire answers, Terms and Conditions, along with the order submission and reminder emails that we issue.
Here is a link with all relevant screenshots and pictures: https://imgur.com/a/SgJLSi7
TLDR: Seller did not read our clear verbiage before completing the order, their claims the computer would be sent password free and in flawless condition were false, and after we informed them we would not break the 'Terms and Conditions' they agreed to, they told us they were an attorney in an effort to get us to break company policy for them.
FF
FFE
Good experience
They have many different electronic types to collect. And it’s very convenient to deliver your items. The price is good as well.
Response from SellaGadgetOct 21, 2019
Thank you, we greatly appreciate your feedback! It was our pleasure to help you get paid to recycle your device. We hope you will consider us again in the future for your resale and device recycling needs.
JW
JWC79
Very Easy Process
Very easy process. They actually answer all emails quickly. Process is very easy and I will use this company from this point on.
One of the very few sites that values all types of phones including the Blus that myself and my wife are selling.
Response from SellaGadgetOct 21, 2019
Thank you, we greatly appreciate your feedback! It was our pleasure to help you get paid to recycle your Blu devices. We hope you will consider us again in the future for your resale and device recycling needs.
SJ
Sarah J.
Easy process
Easy process! I would definitely recommend :)
Response from SellaGadgetOct 21, 2019
Thank you, we greatly appreciate your feedback! It was our pleasure to help you get paid to recycle your Lenovo device. We hope you will consider us again in the future for your resale and device recycling needs.
DO
Dorothy
A place to turn to...
I was always wondering where to turn in my old electronics and happy to know I found a place. The down side I’d say is the low payment return for your electronic. However, it’s better than having it sit and clutter up my space. I’d come back again.
Response from SellaGadgetOct 21, 2019
Thank you, we greatly appreciate your feedback! It was our pleasure to help you get paid to recycle your device. We hope you will consider us again in the future for your resale and device recycling needs.
CU
customer
Prompt service and response
Prompt service and response, however low payout.
Response from SellaGadgetOct 21, 2019
Thank you, we greatly appreciate your feedback! It was our pleasure to help you get paid to recycle your Dell device. We hope you will consider us again in the future for your resale and device recycling needs.