SelkieReviews of selkiecollection.com

Absolutely amazing customer service ! Had a small mishap where I had to cancel my order, quickest response I have ever seen from a CS ! Everything was settled very quickly and I felt so reassured. Then I got offered help for choosing the right size for my gown, which I was quite concerned about considering previous experiences with online shopping and a tight schedule before the event I was shopping for. I was given very clear and extensive information about the sizing in general and the sizes of specific dresses I was interested in. All exchanges were very kind and helpful, on top of being fast. I even emailed the customer service on a Saturday and received an automatic response informing me that it may take a while to hear back from them but then got an actual response a few minutes later. They definitely made me at ease with the whole process and made me value the brand even more. Definitely look forward to purchasing from Selkie again, as I know I will get all the help I may need and in a very considerate manner. Specific thank you to both Anna and Alexis for all of their help !

I had a shipping return mishap and Selkie customer service was very patient, helpful, and kind throughout the whole process. I truly appreciate Alexis, who was the main person helping me with this issue. Thank you, Alexis and the rest of the Selkie fam! 🫶🏻✨

Fantastic styles an wonderful customer support. I have had a few payments issues and Summer and Anna have replied in record time with so much help. Thank you!

Selkie is really trying to provide friendly and effective service. While at first the issue may not be resolved, if you clearly explain and provide follow up details, I've usually found that an issue can be sorted with a mutually agreeable solution. Thank you.

Selkie was extremely helpful and accommodating while answering my questions. I was pleasantly surprised how quickly they were able to get back to me and give me answers. I have made several orders through Selkie, and have had nothing but good experience experiences with them and their customer service!

I needed the dress by a certain time so I messaged the seller and they got me on track and were so helpful

I really liked the support service, it was fast and good. They gave me all the information I needed, which was very nice🌟

Representative resolved my inquiry very fast