SelkieReviews of selkiecollection.com

Summer helped me with a return

I've had only pleasant experiences with Selkie's customer service!! I ordered two dresses on March 31. I received the In-stock one on April 10th. The other one was a Pre-order, set to ship out after April 27th, but I actually received it April 20th! I went to return the first dress (I was within 15 days of delivery) and the website said I had passed the return deadline. I reached out to Selkie's customer support and received a message literally 1 minute later and then the issue was resolved in the next 45 minutes! I was able to return my dress, as needed. As for the dresses, they are STUNNING. I ordered the Waltz dress and the Woodland dress and both were gorgeous. The material of both is a soft, super light cotton that flows beautifully as you move. I returned the Woodland dress because I was deciding between the two for my wedding dress: the Waltz won! Only thing I would change is adding a corset to both of the dresses.

I purchased the Penelope dress last year, and had a question about it recently. The dress itself is beautiful - well crafted and luxe materials that are easy care. Shout out to Summer for the prompt response. My whole experience with Selkie has been stellar and I will definitely be a repeat customer.

Selkie was very quick to respond to my refund issue!

I’m very grateful that the restock date on the piece I’m wanting was confirmed by customer service so I will have a better chance of getting it! Very much appreciate y’all!

My question was solved pretty efficiently. Great customer support team.

Fast response, helpful costumer service and easy to talk to!

Summer was fantastic. They were very friendly and helpful. This was the best customer service experience I've had in years :)