SelkieReviews of selkiecollection.com

I can't express how grateful I am to the entire Selkie team, especially Alexis ❤️ I originally pre-ordered The Ivory Lovespell Dress, but due to shipping times, I was really worried it wouldn't arrive in time for my wedding. I reached out to customer support, and they were incredibly kind, patient, and understanding from the very first message. Alexis went above and beyond to help me. She helped me cancel my pre-order and switch to The Ivory Pirate's Captive, which was in stock, and even asked the fulfillment team to prioritize my shipment. She made me feel heard and supported during a very stressful time. Everything was handled professionally, with so much warmth and care. Selkie didn't just sell me a dress — they gave me peace of mind before my wedding day. I will definitely be shopping here again and recommending Selkie to all my friends. Thank you from the bottom of my heart ❤️

Summer did a wonderful job communicating and handling my request with a sense of urgency that I greatly appreciated

Customer service is always so helpful! They are super responsive and go out of they way to ensure all needs are met. Selkie has become my favorite size inclusive brand!!!

Great and fast response and fix to my order

I realized that I was not awarded points on my account and the customer service rep assisted with a resolution quickly.

Helped to give answers on an issue I was having with an order and helped me to feel that it was resolved to my satisfaction. Always have great interactions with customer service!

Summer and Anna were so lovely and helpful. Quick response time and took care of my issue with ease. Truly appreciate them and the beautiful team at Selkie!

I want to acknowledge the absolutely incredible service of the Selkie team! Summer and Anna from customer support in particular! I reached out with a far fetched request asking if by some miracle they had a dress from an old collection that was no longer on the website available somehow as I had fallen in love with it and been looking at it for months and now that I’m planning a wedding I finally had the excuse to purchase. They were so attentive and helpful and immediately jumped into action looking into the request and made it happen for me! I am so grateful and excited to get to have the dress I thought had passed me by! However regardless of the outcome their kindness and attentiveness from the get go was fantastic and they offered suggestions and solutions every step of the way. Thank you for such great service!