SelkieReviews of selkiecollection.com

I ordered dress and while I was so excited to get it, I got a little worried when I realized it was going to go through customs resulting in a huge bill from the carrier. When I reached out to customer service, they alleviated my worries telling me no extra fees will be incurred. I have never had a company respond so quickly and kindly before! 10000/10 customer service I am officially a Stan. <3

The service and response was great!

CS representative Summer was so nice and helped answering my questions, hopefully the items I wish to purchase get back in the store in size XXS or XS. Thanks

Summer responded very quickly and confirmed the arrival of my order -- I really appreciate her!

Selkie customer service is always so great. They are quick with replying, and always so helpful, kind, and personable - I appreciate them so much!

Summer is very knowledgable and helpful whenever I reach out with questions. She is extremely kind and patient when I need further explanation for certain questions, and when there has been an issue with my order, she has been quick to solve it with tact and ease. I've been a long-term Selkie customer for 5+ years and will continue shopping with them due to my great experiences with customer service.

I sent an inquiry for assistance and received a helpful response 1) acknowledging the issue 2) letting me know it was being addressed by the team and 3) confirming a satisfactory resolution within 24 hours of my request. The person who responded was friendly as well as clear in her communication.

Summer was quick to respond and personable, as is my usual experience with her and Selkie’s CS team. She answered my questions with cordially and helped to solve my problem. Overall I had a great customer experience.