Selkie is listed under Clothing & Underwear.
Selkie (selkiecollection.com) has 230 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Alexis
I accidentally ordered the wrong size but I reach out to them via text and they responded within 12 hours and was able to switch my size! I am so happy with how responsive and kind they were! Can’t wait for my dress to get here
Ang
Customer service was able to adjust my purchase to match the new listing and provided me the adjusted cost in a professional, quick process.
amira G.
Love this brand. On the rare occasion that an order didn’t suit me, I received help with my refund immediately from a very polite and responsive team. Customer service is top notch.
Celes
I've honestly never had any trouble working with Selkie's CS whether I've simply had a question or had an issue that needed addressing. It's almost always been Summer who's responded and she's the best! She always listens, does her best to help, escalates when needed and is thoughtful and kind. I've also spoken with Alexis a time or two and she's also been lovely. I appreciate that I can email and just ask a question about stock, check on an order, etc. I've never been treated like that's a bother to them, even though I'm sure they're super busy! Much love and appreciation to these folks!
Kiersten H.
Summer was very knowledgeable and very kind. Summer answered my sizing question with supporting reasons why and didn’t just give me the size as an answer.
Cory
They were very helpful and straightforward with my issue. I was very pleased with the response time, very professional and helpful.
Heidi K.
Very helpful customer service representative. They were kind and courteous and handled my issue promptly and efficiently. Could not be happier with the interaction and communication. Thank you so much!
Adrienne U.
Everything from the discovery of the dress the order delivery and arrival and communication ... everything on point!!! Absolutely in love with the dress ✨️💕 Just stunning! I feel like a princess!
