Seed HealthReviews of seed.com

-vitamins are cracked and covered in dust. Decided to give them a chance with this, it happens in shipping. I received damaged pills for 4 consecutive months. -extremely difficult to cancel. There was an alert on the subscription page that you couldn’t make changes because they are updating the subscription page and I should check back on April 17th. I did just that and still wasn’t working. I had to do a stop payment with my bank. Do not purchase from Seed, RUN!

Terrible customer service. I'm very disappointed with this company. I didn't care for the pobiotic and tried to cancel an order a week before the ship date. But, their system was supposedly down until April 19th. I find it awfully ironic that they had zero problems shipping on the 17th with the system down. And, conveniently, they dont accept returns. I will definitely not be purchasing from this company ever again and don't recommend to anyone.

First of all, I found this product to be inferior to other probiotics I’ve used. It actually caused me to become constipated for days—almost like passing a brick after taking it, which was very uncomfortable. On top of that, I never signed up for a subscription, yet they still sent me additional product and charged my credit card without my approval. Trying to cancel was also a hassle. Overall, I would not recommend signing up for or using this product. I much prefer Dr. O’Hara’s probiotics, which I’ve used without any issues.

When you buy something from Seed, take a photo or screenshot of every part of the checkout process so that when they claim you subscribed when you did not, and they provide their own screenshots which are not the ones you experienced, you can provide them with the true checkout process, not the scam one. Better still, do not buy from a company that makes its money by selling products people did not want or sign up for. UPDATE ON REVIEW In response to Seed's response below, there was no confusion, only that created by you as part of the scam. TAKE PHOTOS IF YOU BUY, ALL! Guaranteed no ''confusion''!!!!!! But seriously, who has to take photos while buying on a website, if it's legit!

I bought a trial to test out their product. It didn't do anything for me and I didn't want to buy more, but they charged for an expensive subscription renewal with no advance notice. I only received an email AFTER the charge went through. This is very customer-unfriendly and also shows a lack of transparency to not remind customers, especially trial customers, when they're about to get charged. Customer service refused a refund.

Seed products are not safe to use. In my opinion and based on my experience I would not consider Seed Probiotics safe to use. I contacted support before my order shipped, and the representative shared they were completely unable to make changes to existing orders. Therefore Seed must not maintain control of their supply chain and their products should not be trusted. I cannot think of another explanation to this predicament. I no longer trust or use seed and discarded my last order of supplements, especially since they originally arrived damaged. This is coming from a long time customer who is now vehemently anti-seed. I have cancelled other services and stopped shopping at stores that partner with seed or sell seed products. --------------------------------- Seed response: "Hi there—thank you for taking the time to share your experience. We want to clarify that Seed manages its own fulfillment process; however, once an order has been processed, we’re unable to make changes or cancel it as it moves quickly through that system. That said, your concerns around your order and product experience are important, and we’d really like to take a closer look. We weren’t able to match this review to a specific account, but we’d genuinely like to help get this sorted. If you’re open to it, please reach out to us at (seed email) with the name and email linked to your account, and our team will review everything more closely and support you directly." Hi Seed team. I know you can't match me to my order and that's on purpose. I truly do not care about the money, I care that you have done the wrong thing. At least in my case "Moving quickly through our system" did not apply. It sat without being fulfilled for 4 days, so I truly find it hard to believe that you couldn't make changes to said order. I received different responses from different representatives. The first said it was impossible to make changes, it simply couldn't be done as you lack control over fulfillment. The second stated it was against your policy to give refunds. Those are wildly different answers. So which is it? Generally speaking, If you can't display control over in-house fulfillment and your customer service reps, how can I trust the products you manufacture? I'd also like to add that you responded significantly faster to this trust pilot review than my contact submission. Gee I wonder why! Finally, if I did choose to reach out to your team, what would you do differently this time? How would you make it right after your clear commitment to doing the wrong thing? Just look at your trust pilot reviews. You are in the wrong and have been in the wrong for a long time. ————————————- 2nd Update Seed has flagged my review to ask for my info after I have made it clear I don’t want to discuss this anywhere but TrustPilot. They chose to flag it instead of responding to me publicly. It was flagged even faster than their original response! Why won’t you share how you plan to make it right, here in plain view? Do you sincerely believe someone would go to this length if they hadn’t been wronged by your company? TL;DR I used to love SEED and now hate it due to series of (ongoing) negative experiences.

This has been one of the most dissatisfying experiences when ordering the seed product. The first order was wow with the nice packaging bottles. However, what a disappointment when receiving my first auto ship, not once but twice! The first time, I contact them I told them how bad the pills came most of them broken, but yet I paid full price. Shame on me I didn't take pictures or video. All I was told was that probably the shipping company mishandled the product. They never offered to send me a replacement, only to provide some credit, because they don't take returns. I then emailed them to cancel my subscription, yet they fail to apply my cancelation, they said I needed to click on each individual order and cancel them. So, they auto ship me a second order after I had canceled! But the second time, I took videos when opening my product, yes 3 packages with damaged pills, when I emailed the response was; thank you for notifying us we will get back to you in 2 days. They got back to me with and offered to give me my money back! this was the email I received when asking for a refund! While our risk-free guarantee covers the first 30 days after delivery, refunds apply only to the first order within that period. Subsequent shipments—including those billed, paid, or shipped during the same 30-day window—aren’t eligible for refund under the policy. Additionally, we’re unable to accept returned products, as we cannot reuse them once they have been shipped, even if they remain unopened. That said, we hope you might consider sharing the product with a friend who may find it helpful. If there’s anything else I can assist with or if you’d like help managing your subscription moving forward, please don’t hesitate to let me know. NO APOLOGY!

Scam scam scam! This review is about this subscription service website. The site is set up so that with one innocent seemingly non commital button click, you are all of a sudden enrolled into a subscription with auto charge before being able to review and confirm purchase. Terrible deceitful and misleading website. I am sure they plan and design it that way so they can steal your money and charge your card the second the button is clicked. However, you have to wait more than 48 hours just for a response from the company to your inquiry. They’re happy to take your money. That’s about all the site is.