Seed HealthReviews of seed.com

We moved, and tried to update the address on seed.com but it errored so I emailed them to change our address. Once, they sent it to me, and asked for $14 COD. So, I assumed they had the address right, but they didn't. They have sent the last 5 orders to our old address, and I emailed them over 10 times and no reply over a span of weeks. I finally cancelled and disputed with the bank. I'm waiting for the outcome there.

I recently subscribed and despite following the starting guidelines, ran out 3 days sooner than it should've been. I reached out to customer service 3 days later regarding QC issues using the contact link in the shipping notice email and received no response (now 10-days later). The tracking email that (quite oddly) goes to DoorDash was received on April 20th and a status of "awaiting package" has remained for 13 days as I type this. Adding to my frustration, a week into using DS-01, I thought I had switched to a 90-day subscription after getting a promotional offer from them. That does not seem to have been applied to the account (the promotional discount and the change to 90-days). So, while the product seemed to work a little better than my prior prebiotic/probiotic supplement, I could certainly NOT recommend this business to anyone. I'm going to be submitting a refund through PayPal and glad I have purchase protection by using them. Update - Apparently TrustPilot does something with complaints. I received a response from Seed customer service shortly after and to my surprise a 30-day supply of DS-01 was delivered yesterday (May 5th). 2 weeks of nothing and I have to re-acclimate myself to it. My subscription issue is still an issue as I received 30-days worth. Clearly, they are lacking in supply chain and distribution. DoorDash isn't a proven and reliable courier. Perhaps Seed should spend less on commercials and focus more on this issue.

All of the influencers are posting about this. I gave it a shot for over a year and it is the worst one I’ve ever taken. Causes major constipation. I had a surgery where my bowels were seen and my Dr wondered what I was taking… I’ve never been backed up like that on any other probiotic. I feel immediately better since stopping this. Their subscription service sucks too and customer service is horrible. You can see someone else says they told them that they send reminder emails and I was just told they don’t. They lie.

After posting here Seed did finally issue a refund! Thank you. See the picture of the scary crushed and dangerous product they sent us twice! It came in a cheap cardboard envelope, thrown on the porch. They would not refund, sent us more crushed dangerous product. Didn't seem to phase the agent I emailed. I don't see where I can leave my photos. Trust me, there was No way to use the powder crushed mess, The first shipments, 3, came over the top packaging. Once you go to auto, you get carboard inept packages! Jimmy

I gave Seed.com a one because zero wasn’t available. A prepaid charge of $254 and the product was shipped to the wrong address. We were sent a picture of where it was delivered and it’s not our house. Impossible to get anyone on the phone at Seed.com.

The product was a good product. However, I cancelled recurring orders. The company shipped two orders at once, charged me $97 then was slow to correspond through email. When they did, they told me they would not refund any order beyond the first order. The offered $27 claiming it was 50% of my purchase. It was a little over 25%. The company is a scam. If you have had the same experience, please contact me at (931) 7036214. I’m contacting the BBB and organizing a class action lawsuit for deceptive and unlawful practice.

J’ai acheté des probiotiques à cette compagnie. Il s’agissait d’un achat unique mais la compagnie prétend que j’ai souscrit à un abonnement. Rien sur ma facturation initiale n’indiquait qu’il s’agissait d’un abonnement?!! Le deuxième mois il ont débité 87$ sur ma carte de crédit en m’expédiant une deuxième commande que je n’ai jamais demandée. Le service à la clientèle est horrible, cela prends plusieurs jours avant d’avoir une réponse. Cette compagnie utilise des tactiques malhonnêtes pour faire des profits. C’est honteux.

I have never left a Google review before, but if I could, I would give 0 stars. I subscribed to their autorefill. When I had a stockpile of product I sent them an email to cancel my subscription on the following dates 11/17/2025, 1/12/26,2/9/26 and 3/18/26. Emails were acknowledged but they continued to bill my Amex and sometimes send product and sometimes not. In 7 months they billed me over $700 after they agreed to cancel my account. If you call their customer service, you can't speak to a live person. They refer you to correspond through the Web site which was obviously a waste of time. I also can't say that I noticed any improvement in my GI health or overall health.