Seed Health Reviews | Read Customer Reviews of seed.com

Seed Health Reviews | Read Customer Reviews of seed.com

Seed Health reviews

Showing 192 reviews with 1 star · Clear filters

Marlene W.
May 19, 2026
Same horrible experience like everyone else …
Just as many many people state trying to cancel is very shady. Hitting edit had me reordering it and no where’s to cancel that in error order. I sent an email since there is no phone number to call. They don’t even read my email and said they don’t give refunds.
Response from Seed HealthMay 21, 2026
Hi Marlene, we’re very sorry for the confusion and frustration caused here. After reviewing the correspondence, we identified a mix-up between separate email threads regarding your cancellation request, which led to a misunderstanding around which subscription needed to be canceled. We’ve issued a courtesy refund for your most recent order as well as a $10 credit to your Seed Account for a future purchase. We appreciate you bringing this experience to our attention. If there is anything additional we can clarify or support you with, please don’t hesitate to reach out to us at [email protected] — our team is here and happy to help.
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Brian H.
May 19, 2026
More bloated than before I started taking these pills
The product made more bloated than before I started taking it. I feel so much better now that I stopped. And of course, they sent me a new bottle of their crap on an automatic schedule that they will not cancel or return. Save your money! Avoid this company and their terrible products.
Response from Seed HealthMay 19, 2026
Hi Brian—thank you for taking the time to share your experience and we’re sorry to hear about the discomfort you’ve experienced. Mild GI symptoms like bloating or changes in stool can be normal in the first few weeks as your body adjusts to a new probiotic. We can confirm that our team has reached out via email, issued a full refund for your order, and canceled your subscription. If there is anything additional we can clarify or support you with, please don’t hesitate to reach out to us at [email protected] — our team is here and happy to help.
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Chrissy T.
May 16, 2026
There is seriously something wrong with…
There is seriously something wrong with this company's customer service. When companies outsource their CS team and there's no direct way to get a hold of an employee, that is problematic. They prioritize their revenue over what the product line should actually stand for, which takes advantage of its customers who may rely on the product for their overall wellness. Over the course of several days and weeks, it has been impossible to get a hold of someone because they only reply to you via email at 1:00AM ET (which is sketch already). They have no problem charging you on time and on schedule, but they don't care if your package was never sent, if it was even sent to the right address (AFTER IT'S BEEN UPDATED NUMEROUS TIMES) or anything. It's up to you to fight them and to send multiple emails (because they say they will get back you, but they don't) where eventually you have to request a charge back because of all the debauchery. When a company chooses to be deceitful in their responses, I refuse to spend any more time trying to reason with them. It's unfortunate when the product itself is actually beneficial, but the customer service is god awful. With multiple negative experiences back-to-back, I can no longer support this company.
Response from Seed HealthMay 19, 2026
Hi Chrissy — thank you for taking the time to share this feedback. We’re very sorry for the experience you’ve had and understand how disappointing it felt to repeatedly follow up while dealing with delays and limited tracking updates surrounding your order. This is not the level of support we aim to provide our members. Our team has since connected with you directly to help make this right, including issuing a full refund and replacement for your recent order. If there’s anything further we can support with, please feel free to reach out to [email protected].
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John M.
May 15, 2026
Customer service is non-existent
Customer service is non-existent. Their delivery service left my package in a completly unsecure place, basically in the doorway of my apartment building where I'm sure someone walked off with it. All they have for help is AI by email. Just Awful!
Response from Seed HealthMay 19, 2026
Hi John, thank you for bringing this to our attention. We’re sorry for the delay in response and that you didn’t receive your order as expected. We can confirm that our team has responded to your email directly and issued a replacement order to help resolve this as quickly as possible. If there’s anything else we can support with, please feel free to reach out to [email protected] — we’re here to help.
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David Michael B.
May 15, 2026
I was genuinely interested in trying…
I was genuinely interested in trying DS-01 after hearing positive things about the product. I visited the website, completed the subscription process, and was initially offered a 30% discount code for subscribing, which made the decision to try it easier. During checkout, I was given the option to upgrade to a three-month subscription. Since I was willing to commit to giving the product a fair trial, I selected the upgrade. Unfortunately, doing so automatically removed the 30% discount and replaced it with a 10% subscription discount. What was most frustrating was that no matter what I tried—even restarting the process—I could not restore the original 30% offer. The experience felt misleading and left me disappointed before even trying the product. Ultimately, I decided to unsubscribe and look for an alternative. Unfortunately, this experience cost Seed the opportunity to earn my business.
Response from Seed HealthMay 15, 2026
Hi there — thank you for taking the time to share this feedback with us. We sincerely apologize for the experience you had, as this is definitely not the experience we want for you at all. We completely understand how frustrating and confusing it must have felt to lose the original 30% offer after selecting the 3-month plan. To provide some context, the original 30% discount was intended for the first month. When the subscription was switched to the 3-month plan, the system automatically applied the 10% savings associated with that plan instead. We understand how this could feel unclear during checkout, and we truly appreciate you bringing this experience to our attention. We’d still be more than happy to ensure you receive the original 30% discount should you wish to give Seed another try. Please feel free to reach out to us directly at [email protected] with your name and email address associated with your visit/order attempt so our team can review this further and assist you directly.
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Derek V.
May 8, 2026
Charged without notification ahead of time
My order was lost in shipment. I told them to cancel my subscription. They resent the package anyway. Then decided to keep my subscription active. 90 days later they billed my card for another order and told me about the shipment coming for the order after they billed my card. FTC requires notification of billing of a subscription product to give the customer opportunity to cancel. They did not. I disputed with credit card company and then Seed quickly responded to ge the charge removed. DON"T do business with this company. As you can see by all their reviews they are another scam supplement company.
Response from Seed HealthMay 13, 2026
Hi Derek — thank you for reaching out and sharing your concerns. After reviewing your account, we can confirm that you reached out to our Care team in January regarding your shipment and requested either a replacement shipment or a refund and cancellation if the order could not be fulfilled. At that time, a replacement was processed as requested and your next refill was rescheduled. We did not receive any further correspondence requesting cancellation following that January exchange, and we apologize for any confusion caused here. We also understand your feedback regarding reminder emails; while we currently don’t send pre-refill reminders, we’ve shared this feedback with our team. We've followed up with you directly via our [email protected] email, where we’ve issued a full refund for your recent order. We truly appreciate you taking the time to bring this to our attention.
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Bill E.
May 8, 2026
SEED set me up for a subscription without my consent.
SEED set me up for a subscription without my consent and then charged me a much higher price for the renewal. I never authorized the subscription. Furthermore, SEED did not inform me of the charge ahead of time to give me a chance to cancel. I feel that SEED was deceptive and would highly recommend you avoid SEED.
Response from Seed HealthMay 11, 2026
Hi there, thank you for taking the time to share your concerns. We’re sorry for any confusion around our subscription model. We strive to provide clear and concise language throughout the purchasing experience, including noting that our products are offered as a subscription service. During checkout, customers are prompted to review and agree to the subscription plan, which must be confirmed in order to complete the order. After reviewing your account, we can also confirm that a courtesy refund has been issued for your recent order. If there is anything further we can clarify or assist with, please don’t hesitate to reach out to us at [email protected] — our team is here and happy to help.
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A P.
May 7, 2026
Unbelievably BAD customer service.
Unbelievably BAD customer service. Nothing wrong with the product. The product is great in fact. However dealing with their insanely bad customer service isn’t worth any benefit you get from the the product. It just isn’t worth it if you have to deal with the patronising and ultimately useless customer service team. I made the mistake of trying them again to see if there was any improvement but the same ineffectual team is there delivering nothing. Rather than fixing the issue they just cancelled my orders without even consulting me.
Response from Seed HealthMay 11, 2026
Hi there—thank you for reaching out, and we’re sorry to hear this was your experience. We’d really love the opportunity to better understand what happened and help further. As we’re unable to locate your account from this review, please contact us at [email protected] with your name and account email so we can review this further and assist directly.
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