Seed HealthReviews of seed.com

Response from Seed HealthJul 20, 2026

Thank you for taking the time to share your experience. We're truly sorry for the confusion and frustration this caused. We took a close look at your account and can confirm that your subscription was canceled when you requested. Our Care team also followed up by email to confirm the cancellation, and no new charges were processed after that request. Based on the email address you provided, your last successful charge was in April 2026, and no additional subscription orders were billed. If there's anything further we can support or clarify, please don't hesitate to reach out to us at [email protected].

Response from Seed HealthJul 14, 2026

Hi there, thank you for taking the time to share your feedback. We're sorry to hear that DS-01® wasn't the right fit for you. After reviewing your account, our records show that your subscription began on February 13, 2026, and you later enrolled in the 3-month plan. On June 5, 2026, you unenrolled from the 3-month plan within your Seed Account, which returned your subscription to the standard monthly cadence. Your next order then processed according to your updated subscription schedule. We can also confirm that your subscription has been canceled, and no further shipments or charges will occur. If there's anything further we can support or clarify, please don't hesitate to reach out to us at [email protected].

Response from Seed HealthJul 14, 2026

Hi Diana, thank you for taking the time to share your feedback. We're sorry to hear about your experience. After reviewing your account, we confirmed that the earliest cancellation request we were able to locate was received on June 20, 2026. By that time, your most recent order had already entered processing, which is why we were unable to stop that shipment. We also confirmed that there is currently an open chargeback dispute for that order. While the dispute remains active, we're unable to issue a refund directly, as it is being handled through your card issuer. Our team also reached out to request any additional information regarding the earlier cancellation request you referenced so we could continue reviewing your case. If you're able to provide that information, we'd be happy to take another look. If there's anything further we can support or clarify, please don't hesitate to reach out to us at [email protected].

Response from Seed HealthJul 9, 2026

Hi there—thank you for taking the time to share your experience, and we're sorry to hear about the discomfort you've been experiencing. Mild gastrointestinal symptoms, such as bloating or changes in stool, can sometimes occur during the first few weeks as your body adjusts to a new probiotic. Some members find it helpful to start with 1 capsule per day before gradually increasing to the recommended 2 capsules daily, or to take DS-01® closer to food or at a different time of day. Because every body is unique, responses can vary. If your symptoms feel concerning, we recommend checking in with your healthcare provider. If there's anything else we can help with, please don't hesitate to reach out at [email protected]—we're always happy to help.

Response from Seed HealthJul 7, 2026

Hi Jerry, thank you for taking the time to share your feedback. We're sorry to hear that DS-01® wasn't the right fit for you. For context, Seed offers all products as a subscription-based service, and acknowledgment of the subscription terms is required before an order can be placed. Promotional offers apply to eligible first orders only, with future refills processing at the standard subscription price—we're sorry for any confusion caused. We don't have enough information within your review to locate your account. If you're open to it, please reach out to [email protected] with the name and email address associated with your Seed Account so our SeedCare team can take a closer look and support you further.

Response from Seed HealthJul 7, 2026

Hi James, thank you for taking the time to share your feedback. We're sorry for the frustration and confusion surrounding your order. After reviewing your account, we can confirm that your first order has been fully refunded and a replacement was sent to your updated shipping address. We also confirmed that your subscription has been canceled, so you will not receive any future shipments or charges. We understand how frustrating the delay in reaching our team must have been. We've been experiencing higher-than-usual inquiry volumes, and we appreciate your patience while we worked to resolve this. Regarding the shipping address, the original order was placed using the address saved to your Shop account, which is why it was initially sent there. We understand how this caused confusion and appreciate the opportunity to correct it. If there's anything further we can support you with, please don't hesitate to reach out to us at [email protected].

Response from Seed HealthJul 3, 2026

Hi Joseph, thank you for taking the time to share your feedback. We're truly sorry for your experience and understand how frustrating it must have been to wait longer than expected for a response. We've been experiencing higher-than-usual email volumes, and we appreciate your patience. After reviewing your account, we can confirm that our team has sent a replacement for your damaged shipment and has been in touch with you regarding the resolution. If there's anything further we can support you with, please don't hesitate to reach out to us at [email protected].

Response from Seed HealthJul 3, 2026

Hi Gad, thank you for taking the time to share your feedback. We're truly sorry for the frustration and confusion this experience caused. After reviewing your account, we found that your subscription was initially canceled during a system update. As part of our efforts to correct that error, your subscription was automatically reactivated by our system, which understandably led to further confusion and frustration. We sincerely apologize for this experience. We can confirm that the charge has been fully reversed, and no further charges will be processed. We appreciate you bringing this to our attention and regret that this experience fell short of the standard we strive to provide. If you have any additional questions, please don't hesitate to reach out to us at [email protected].