Seed HealthReviews of seed.com

I was with seed for several years, until their system decided to double bill me and they refused to refund me for it. I let them know less than an hour after it happened, but they don't have a phone number and their email people work certain hours. They blamed me, refused to refund me, and are sending now an illegal amount of probiotics up here to Canada. (They legally can't send more than three months at a time, but since my order was double billed, they're sending six.) Long story short, STAY AWAY! The company doesn't care about you and will steal your money at the first available possibility. I'm still in disputes with them through my bank and the BBB.

Capsules arrived damaged. I requested a refund as I had already cancelled my subscription prior to opening the package. They do not give refunds so they sent me a replacement package. Capsules in that package were also damaged. I see on instagram this has happened to others - multiple shipments of damaged product. This speaks to a serious quality control issue, and I think a refund is in order if the product is damaged and the subscription cancelled.

I was initially a big fan of this product—until I needed to pause my subscription for medical reasons. After attempting to pause the subscription, I was still charged the next month. When I reached out to customer service, they claimed I had never paused the subscription. I was annoyed but chalked it up to a potential error on my part and took the time to confirm my subscription was paused moving forward. Then, on January 1st, I received a notification that I had been charged again. I immediately reached out to customer service, had to follow up to get any response at all, and was eventually told that I had only paused the subscription until the end of the year. When I questioned this, I was told that a refill notification email was sent to me and read on December 29th. I definitely hadn’t seen anything, so I searched my inbox—and found, buried in my promotions tab, an email labeled with the vague subject line “Another lunar rotation complete.” I opened this email and saw that there wasn’t even a refill notification above the fold—it was buried at the very bottom of the email! As someone who manages multiple subscriptions, I would never have guessed this was a refill notice—it looked like a standard promotional email everyone gets swamped with. This lack of clarity feels intentional, designed to bypass customers’ attention and trigger unwanted charges. I responded to the customer service agent pointing out how vague it was and just didn’t hear back. Frankly, this approach feels predatory, and it has completely eroded my trust in this brand. Clear and transparent communication is critical, especially for a company asking customers to commit to expensive recurring payments. After these repeated frustrations and poor communication, I’ve canceled my subscription entirely. Until they address these issues and improve both their communication and subscription practices, I strongly advise potential customers to proceed with caution.

This company is horrible! I had a subscription and multiple times my order arrived weeks after it should have which left me without it and it interrupted my cycle. Not to mention it is expensive! Their customer service sucks, they took a week to get back to me. You can only contact them thru email which that right there is shady. Do NOT buy this product, I am warning you. Awful company!!!

I could not tolerate their probiotic. I emailed them (3 times now) requesting that they cancel my subscription. They apparently will not. I am stopping payment on my card and starting other consumer complaints

All I did was read their online ad. I did not agree to receiving media from them. Daily emails urging me to buy started coming in. I always unsubscribed but they wouldn't stop. Finally I just blocked them. Wonder why they're so desperate? I was never interested in buying the product. Just based on the ad it looked suspicious.

The product like a lot of companies that advertise on TV these days are basically don’t work. Trust Pilot is the only way I know to verify before you buy! I saw that Seed had no way to contact them other than by email, first indication why I didn’t trust them. Desperate for what it claims to do; I decided to buy it through Amazon as a one time buy. I avoided the trouble people had in canceling there purchases from this company. I used Chat GPT and unfortunately that program debunked other companies like Seed but said Seed does what it claims to do. Unfortunately Seed didn’t work for me and I bet it doesn’t work for all those that canceled their subscription with Seed. Buyer beware. If you aren’t sure about any product from a company; charge it on Amex. They will help you to cancel without out problems!

Avoid avoid avoid- shady reminder email notifications and customer service does not take responsibility for the fact that I was sent a renewal one month into a three month supply- why would I need a whole new three months at this point?!