Marv
Easy to buy, expensive to use.
The account was easy to purchase, a bit more on the expensive side as compared to other firms, but they payout is higher... The thing I hate is the commission is so high, it is not a scalper friendly company at all. I will not be purchasing another account with this company.
Response from Secure The BagMay 10, 2023
Dear Mary, Thank you for taking the time to share your feedback regarding your experience with our firm. We genuinely appreciate your insights as they help us understand how we can improve our services for all our clients. We're pleased to know that you found the account purchasing process straightforward, and recognized the higher payout rates we offer as compared to other firms. Our pricing model is designed to provide a robust and quality trading experience while offering competitive returns. Regarding your concerns about the commission structure, we understand your viewpoint, especially as a trader who utilizes scalping strategies. The commission structure reflects live market conditions, providing a realistic trading environment for our clients. This, we believe, aids in better preparing our traders for managing risk during live trading. However, we understand that this might not suit all trading styles, and we are continuously working on evaluating our models to ensure they are as inclusive and beneficial for all our traders as possible. Your feedback is valuable in this regard, and we will certainly take your concerns into consideration as we assess and refine our offerings. Once again, we appreciate your feedback and regret that your experience did not fully meet your expectations. We strive to provide the best possible service and trading environment for our clients and will continue to work towards this goal. Should you have any more questions, concerns, or if there's anything else you'd like to discuss, please feel free to get in touch with us directly. We would be more than happy to assist you. Thank you for your understanding and your continued trust in our prop firm. Best Regards, Secure The Bag Support Team