Ohannes B.
Quick and affective
The review was right on point and helped me a lot

Secure The Bag is listed under Investments & Wealth.
Secure The Bag (securethebag.com) has 472 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Conyers, Georgia
Excellent
472 approved reviews, newest moderated first
Ohannes B.
The review was right on point and helped me a lot
JustMN
Hey there, so far i had a good experience with this prop firm i joined. I first really didn't want to get involved with prop firms but since swaggy was the main man i thought why not. I really like how fast they response and be able to fix problems as fast as possible, they might have a bit of a delay with certain deadline but its a young firm, they really doing good for a new prop firm. The biggest thing i liked so far is how my risk management improved, the 5% daily drawdowm rule and 10% overall loss rule really helped me realize how important risk management is. I have been trading for 2 years now I am really excited to see the future with this prop firm. Kind regards
Valued T.
Extremely fast response time and great support
Response from Secure The BagAug 7, 2023
Thank you for your glowing review! We're delighted to hear that you're satisfied with our services. Your feedback encourages us to continue delivering excellence. -Secure The Bag Support Team
Pharez H.
Great at responding in a timely matter and always coming with the correct info that can help solve or help the situation
Response from Secure The BagAug 7, 2023
We greatly appreciate your kind words! It’s wonderful to hear that you've had a positive experience with our firm. We look forward to working with you again. -Secure The Bag Support Team
karankumar ashwinbhai P.
Very good service
Response from Secure The BagAug 7, 2023
We’re humbled by your positive review! Our team works hard to provide top-notch services, and we’re thrilled to see that reflected in your experience. Thank you! -Secure The Bag Support Team
Valued T.
I've had a really good experience thus far. The only thing that I didn't like was after passing phase 2, they sent out an email with the log in information for my funded account and all the way at the bottom was the instructions for me to submit my ID for verification. I was not sent the link for me to verify myself until after I reached out. I feel as though this part should have been communicated better because had I not gone back and reread the email, I would've been sitting waiting for it to be sent to me. Overall though, my experience was great. I reached out via email for help and Howard, Fin, Hasnain and Frankline were REALLY helpful. My emails were answered in a timely fashion and I was able to get verified. Excited to start trading. Will be leaving another review about the payout process. Very pleased customer.
League Of Fine G.
Purchased a 10k challenge on the 25th of July with my hard earned cash. For some reason Order #14577 was cancelled and the funds were suppose to be reversed back to my credit card but that didn't happen. STB cannot assist in retrieving the funds and the bank cannot assist either... I'm stuck :(
Response from Secure The BagAug 4, 2023
Dear League of Fine Gentleman, We sincerely apologize for the inconvenience you have experienced with Order #14577. We understand how concerning this situation may be for you, and we want to assure you that we are here to support you. Rest assured, the order is, in fact, cancelled, and the funds never reached our prop firm. Any temporary holds on the funds are typically done by your bank, and there should be no reason that hold doesn't fall off. It might be helpful to speak with a supervisor at your bank or a representative who specializes in these types of transactions to expedite the resolution. We value your trust in Secure the Bag, and we want to make this right for you. Please keep us up to date on this issue, and feel free to reach out to our support team directly at [email protected] if you have any further questions or need additional assistance. Again, we apologize for this situation and thank you for bringing it to our attention. We look forward to resolving this matter as quickly as possible. Sincerely, Secure The Bag Support Team
Yourry
The professionalism that exists in the Customer Service will pave a way for a great future for this firm.