Secure The Bag Reviews | Read Customer Reviews of securethebag.com

Secure The Bag Reviews | Read Customer Reviews of securethebag.com

Secure The Bag reviews

472 approved reviews, newest moderated first

Valued T.
Sep 15, 2023
The representative was extremely…
The representative was extremely helpful and patient while working to resolve an issue. The issue was lengthy to resolve but he was very patient indulgent.
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customer
Sep 15, 2023
Hasnain 🔝
Hasnain 🔝 Swift assistance, helped me switch platforms thank you again.
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Valued T.
Sep 14, 2023
Customer service GOODY Goody
Customer service is efficient and speedy. I choose the wrong platform when signing up for thy account. Requested a change and it was complete less than 15mins. That's GOODY GOODY.
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Ashley
Sep 13, 2023
STB has been great and the support team…
STB has been great and the support team is amazing! Thank you for all your help always! Keeps my stress levels down lol
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Shareef B.
Sep 13, 2023
Best Experience With a Prop Firm Yet!
I am really having a great time here at Secure The Bag. You guys keep up the awesome work!!
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David S.
Sep 12, 2023
great
great, calm and efficient support
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Dalainaa R.
Sep 12, 2023
untimely issue resolutions
been trying to get my name spelled right on my trader agreement for 4 hours now and they keep spelling it wrong It is irritating and lack of communication from teams.
Response from Secure The BagOct 6, 2023
Dear Dalainaa, I hope this message finds you well. We appreciate your feedback and the opportunity to address the recent issue you encountered with your trader agreement. First and foremost, we apologize for the inconvenience and frustration you experienced in the process of correcting the spelling of your name. We understand the importance of accuracy and effective communication, and we regret any delay in resolving this matter. After reviewing your case, we have identified and corrected the error. Your trader agreement now accurately reflects your name. We have also sent you the updated agreement for your records. Please double-check to ensure that all details are correct. Your feedback is invaluable to us as we continuously strive to improve our services. We genuinely appreciate your patience throughout this process. If you have any further concerns or require additional assistance, please feel free to reach out to our support team. We are here to provide the best possible experience for you during your virtual trading journey. Thank you for choosing us as your simulated trading platform, and we look forward to serving you better in the future. Best regards, SecureTheBag Support Team
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HK C.
Sep 12, 2023
one of the shortest wait times
one of the shortest wait times, a well-trained cs team. answer everything I need
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